Subaru of Columbia - Service Center

Service was great. Got my vehicle in in a timely manner and saved me money covering my concern under warranty. Got my vehicle in in a timely manner and saved me money covering my concern under warranty. More

Service department is outstanding. You can keep track of what is being done to your car. They check when they see something that should be replaced or repaired. You can keep track of what is being done to your car. They check when they see something that should be replaced or repaired. More

I always have all my oil changes and service work completed here. I had an oil change a little over a month before my safety inspection for plates. I was shocked not to pass as I was not notified of completed here. I had an oil change a little over a month before my safety inspection for plates. I was shocked not to pass as I was not notified of any issues or things that might need to be fixed soon. My brakes did not pass a safety inspection. The manager was helpful and explained it was an oversight by the express service team. I was happy to have an explanation, but was not happy to have a warning on an expensive repair that was necessary or could have been an actual safety issue. Luckily service was completed quickly the same day. More

I called and said my check engine light was on and they said come over and we will put it on computer. They got me right in and took care of my check engine light. Shanna was on top of everything. She is said come over and we will put it on computer. They got me right in and took care of my check engine light. Shanna was on top of everything. She is a go getter. More

Keeps me coming back by picking up my car because I can’t make it during my work hours. make it during my work hours. More

Great service! ! Thanks for being timely and identifying and fixing the problem. The wind noise is gone. ! Thanks for being timely and identifying and fixing the problem. The wind noise is gone. More

Friendly employees. I was informed of what was happening. Answered my ?’s in terms I understood. I was informed of what was happening. Answered my ?’s in terms I understood. More

Excellent communication and repair or replacement of parts and front glass. High recommendation of service and front staff. parts and front glass. High recommendation of service and front staff. More

We were greeted immediately by River who took a look at the problem and assigned the car to a service person. When we called to find out the status of our car, Ethan went to check to see how it was going the problem and assigned the car to a service person. When we called to find out the status of our car, Ethan went to check to see how it was going and gave us an estimate as to when it would be ready. Shanna at check out was friendly and wanted to see our dog that was causing alarms in the truck that brought us to pick up our car. We love people who love dogs. More

Although friendly and helpful, they had no record of my service visits. And I had to call them to find out if the service on my vehicle was done. That should NEVER happen. service visits. And I had to call them to find out if the service on my vehicle was done. That should NEVER happen. More