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Subaru of Columbia - Service Center

Columbia, MO

4.8
474 Reviews

474 Reviews of Subaru of Columbia - Service Center

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June 16, 2025

Very happy, satisfied with customer service. I should have asked how long the wait time would have been. I would not have waited, I would have come back. More

by ahr246
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

I have had great service each time at Subaru of Columbia. All personnel have been friendly More

by TVDAVIS80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Meredith made this experience excellent! Her knowledge of the problem was superior and she worked to find more ways to fix my issue which was unique. She is the reason I will keep coming ba More

by STRAWSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith
June 16, 2025

The visit went well. The service was outstanding and the service advisor was extremely helpful. They were understanding and very patient with me. they explained everythin More

by BJMITCHEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Fast and friendly service took care of my schedule and prompt with my appointment time. More

by DENZERCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Great service, pleasant employees, I needed my car by a certain time and they made it happen. Very happy with the repair. More

by LEVERING55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don (?) who drove me home and picked me up
June 13, 2025

The staff are fabulous and the service was excellent. They found the issue quickly and were very communicative More

by MELISSAFLAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

This was our first visit here and everything about it was good - especially the personnel. River & Meredith made the checking in and out excellent. More

by CINDYANDRUSTYBELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

River, Service Advisor, was courteous, friendly, and gave great advice on how to use the My Subaru app to potentially save money. Dealership would be better off without the "new owner" and let the esta More

by Bumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

They accommodated a drive in appointment with out any complaint and resolved a slow leaking tire quivkly. More

by BECKSTRMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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