Subaru of Columbia - Service Center

I have used this dealership for years. Everyone is always friendly and helpful. I would recommend Subaru of Columbia for sales and all services. Everyone is always friendly and helpful. I would recommend Subaru of Columbia for sales and all services. More

Excellent service, as always. Would not take my Outback anywhere else. Friendly and efficient service Would not take my Outback anywhere else. Friendly and efficient service More

Everyone in the service department was polite, helpful , patient and professional. The work done was thorough, on schedule, and gives me peace of mind driving my car. patient and professional. The work done was thorough, on schedule, and gives me peace of mind driving my car. More

I've had trouble starting my car. I had River check out my battery and he found it just needed "cleaned up" so he fixed it up and I thanked him for not selling me a new battery that I I had River check out my battery and he found it just needed "cleaned up" so he fixed it up and I thanked him for not selling me a new battery that I don't need. This was during regular maintenance. Thank you River for the good service. Joan Stroer More

River is always great to work with! He explains our service thoroughly, going the extra mile to notate what may need worked on in the future. Service is always completed in a timely man He explains our service thoroughly, going the extra mile to notate what may need worked on in the future. Service is always completed in a timely manner, too. More

This is a good dealership, like all Subaru shops I've used. I love the Subaru approach with focus on the environment and landfill use, to mention a few reasons why I'm on my 4th Outback. However, the used. I love the Subaru approach with focus on the environment and landfill use, to mention a few reasons why I'm on my 4th Outback. However, the estimate for my 60,000 mile PM, shocked me at over $1,700. Before starting I went over each check point using my maintenance manual. Several of the items were noted with an "I" for inspect: others were noted with "R" for replace. The two most expensive items, Differential and Transmission Flushes (valued at a total of $ 615) were noted with "I" for inspect. Those two items were not done based on the inspection by the service mechanic. No car owner would have been able to say whether or not those items needed to be done. I feel the decision to postpone those expensive replacements at this time reflects the professionalism of Subaru of Columbia. More

On Oct 10, 2024 I had My 2021 Crosstrek Serviced. A new battery was recommended. I purchased one for $476. When I was just reviewing the paperwork from the service I discovered that there was no w A new battery was recommended. I purchased one for $476. When I was just reviewing the paperwork from the service I discovered that there was no warranty provided for the battery. I have been purchasing auto batteries for over 50 years and warranties were always provided. More

The kind, knowledgeable staff, are easy to work with and provide excellent customer service when it comes to sales, financing & service. provide excellent customer service when it comes to sales, financing & service. More

Good experience on recent service visit. Communication was excellent and work was performed quickly and on time. Communication was excellent and work was performed quickly and on time. More

Excellent, professional service. Always prompt and very efficient. River was exceptional and provided updates and answered my questions. Always prompt and very efficient. River was exceptional and provided updates and answered my questions. More