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Subaru of Columbia - Service Center

Columbia, MO

4.8
481 Reviews

481 Reviews of Subaru of Columbia - Service Center

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October 17, 2024

River is always great to work with! He explains our service thoroughly, going the extra mile to notate what may need worked on in the future. Service is always completed in a timely man More

by ASHLEY7TH.AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

On Oct 10, 2024 I had My 2021 Crosstrek Serviced. A new battery was recommended. I purchased one for $476. When I was just reviewing the paperwork from the service I discovered that there was no w More

by DAVEBEDAN36
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
River Hopkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Good experience on recent service visit. Communication was excellent and work was performed quickly and on time. More

by MARCDEITER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don - shuttle driver. Pleasant, safe, on-time!
October 16, 2024

The kind, knowledgeable staff, are easy to work with and provide excellent customer service when it comes to sales, financing & service. More

by suzanne9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

They got my car in immediately. It was done within thirty minutes. All were courteous and kind. More

by MOEJOE429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Quick intake waited in lounge for what was wrong with the right front tire women came in said tire was replaced More

by VITOJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Excellent, professional service. Always prompt and very efficient. River was exceptional and provided updates and answered my questions. More

by PRITCHETTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Continued good service with this dealership. I was not sure what to expect with the change in ownership. More

by EGARDNER59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

I always feel welcome when I am here. I appreciate the time and care provided and the willingness to help. More

by RACHAELK05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The customer service is one of the best. River kept me informed on progress and how long it was going to take. More

by PPAYNE424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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