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Subaru of Columbia - Service Center

Columbia, MO

4.8
456 Reviews

456 Reviews of Subaru of Columbia - Service Center

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August 15, 2024

Everyone was more than helpful. I hated to have to leave my car, but I was given a loaner for the week. So very nice and answered every silly, little question I had. More

by CHILDPLAY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Routine maintenance is easy to schedule online. For once, a coupon came the day before the service and it was honoreded. They kept me informed of the status. More

by LJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

The update text message was a nice touch but it was never updated to "Service" while I was there. Thus, this "nice touch" was a waste of time More

by FATTIREDBIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Always great service. Was in for routine maintenance and they did an update to the car to fix a fuel rail check engine light I’ve had a few times. In and out as normal. More

by JRUTZALVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Subaru of Columbia is very professional and always makes me feel valued as a customer. More

by HARVESTERMATT937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade
August 14, 2024

The service was prompt and it was dependable. I was quite happy with the whole experience. More

by MINTURNN
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Friendly atmosphere. Timely service. Willing to provide professional service with courtesy. Comfortable waiting area for customer. More

by NBMG2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Very thoughtful and very helpful throughout the transaction. I appreciated the use of a car while they took care of mine. More

by NANAHOEF1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

No issues got me right in and the waiting area was nice and well stocked with treats More

by CHARLOTTECLEMENT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

The team at Subaru always very professional. River and Shanna had me in and out in 30 minutes. More

by KATHY.KATHY1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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