Subaru of Columbia - Service Center

I really dislike the online appointment portal. It is inaccurate and needlessly cumbersome. Otherwise I like the staff I interact with when I get my vehicle serviced there and that is the sole rea It is inaccurate and needlessly cumbersome. Otherwise I like the staff I interact with when I get my vehicle serviced there and that is the sole reason I continue to do so. More

Once again River and the service team have provided competent and professional service for my Subaru. I took a portion of the money I saved as a result to Booneville and won an additional $105! Thank competent and professional service for my Subaru. I took a portion of the money I saved as a result to Booneville and won an additional $105! Thank you. More

I dropped off my car that has an intermittent problem with the Eyesite system. They kept it for a week and were not able to get it to repeat the issue. They did supply me with a loaner car. They miss with the Eyesite system. They kept it for a week and were not able to get it to repeat the issue. They did supply me with a loaner car. They miss doing the oil change service because they were concentrating on the intermittent issue so when I went to pick up my car and noticed that the service had not been done, they performed the service free of charge. More

The service was completed on time and done well! I was satisfied with the service. I was satisfied with the service. More

Actually service was ok, just very slow today for some reasons , took two hours wait. reasons , took two hours wait. More

Had to wait 2. 5 hours for an oil change when I had an appointment 5 hours for an oil change when I had an appointment More

Always pleasant. Service department is thorough and professional. Sales people listen. Excellent place to do business Service department is thorough and professional. Sales people listen. Excellent place to do business More

Always trust the work that Univeristy suburu recommends. They are the only dealer repair shop that doesn’t try to run up costs with who I have done business. Feel like all of their techs try to explain issu They are the only dealer repair shop that doesn’t try to run up costs with who I have done business. Feel like all of their techs try to explain issue and give you recommendations. More

As far as I'm concerned, everyone in the service dept gets 5 stars. I've never even had an average experience there. It's always been really good. I have some question marks about River, but no one's gets 5 stars. I've never even had an average experience there. It's always been really good. I have some question marks about River, but no one's perfect. LOL Just kidding of course! Lee More

Coupon that get in mail are not honored. Didn’t complete service they were supposed to Didn’t complete service they were supposed to More