Subaru of Georgetown

My ascent eyesight fails, infotainment system freezes service tech says all new cars have computer bugs. Wasted $50k service tech says all new cars have computer bugs. Wasted $50k More

The wife and I just bought our 3rd Subaru from Subaru of Georgetown. I typically loathe dealerships as much as having a root canal done. However, sales rep Brian Mathiesen and financing rep Ted Li made all Georgetown. I typically loathe dealerships as much as having a root canal done. However, sales rep Brian Mathiesen and financing rep Ted Li made all our vehicle purchases an easy, painless experience! Brian was very attentive to what we wanted and could afford without being pushy or aggressive. He went out of his way to make sure we were completely satisfied throughout the shopping and purchase process. He answered all of our questions about various vehicles, trim levels, and option packages. If he didn't have the answers himself or wasn't 100 percent sure, he was quick to get back to us with the requested info (within minutes). After deciding on our purchase, financing rep Ted Li walked us through the required document signing, explaining everything in easy-to-understand terms, and without agressively trying to upsell unnecessary add-ons that we weren't interested in. If add-ons/options were available, he described pros, cons, and costs but also made us comfortable in saying "No" if we didn't want it without feeling pressured. My experience with their service department has been very positive as well. Their techs are thorough and work is completed on time (and sometimes even earlier!). The entire staff at Subaru of Georgetown are friendly and immediately made us feel welcomed when we stepped into their showroom. None of that vulture-vibe we've gotten at other dealerships (you know what I'm talking about). I wholeheartedly recommend Subaru of Georgetown, whether you're already a Subaru enthusiast or just curious to see what the Subaru brand is all about when you're thinking of buying your next vehicle. Many thanks to Brian Mathiesen, Ted Li, and the rest of the folks at Subaru of Georgetown. More

What a great environment, no pressure the sales team was knowledgeable and very friendly. Would like to thank Steve Paul for all his help in the whole experience, he is very kind and knowledgeable. Thank yo knowledgeable and very friendly. Would like to thank Steve Paul for all his help in the whole experience, he is very kind and knowledgeable. Thank you again. More

The best car buying experience ever! !! Sales rep Ty was very friendly and forthright. I felt very comfortable and not pressured at all. I highly recommend Georgetown Subaru for your !! Sales rep Ty was very friendly and forthright. I felt very comfortable and not pressured at all. I highly recommend Georgetown Subaru for your car buying needs More

Brian was very courteous, knowledgeable and helpful with all our questions in our purchase of a Subaru Forester. We had to delay for 2 days because of illness and the dealership was agreeable in holding th all our questions in our purchase of a Subaru Forester. We had to delay for 2 days because of illness and the dealership was agreeable in holding the Forester until we could get back in. More

Tyler Phillips was a wonderful car agent. Everyone at the dealership was more than helpful. I wish all of our car experience could have been, and will be as great as this one. Everyone at the dealership was more than helpful. I wish all of our car experience could have been, and will be as great as this one. More

I was very hesitant to come to Subaru of Georgetown based on some of the other reviews out there on the internet about them. I was greeted by the front desk and was gotten a sales rep very quickly. Ethan was on some of the other reviews out there on the internet about them. I was greeted by the front desk and was gotten a sales rep very quickly. Ethan was awesome, I told him I only wanted to test drive and had 0 intentions of buying a car that day. He was very kind about it and asked me what kind of car I was looking to test drive. We got into the car within 10 minutes of me walking in. Ethan was incredibly knowledgeable about Subarus, their features and what made them so safe. As soon as we got back to the dealership, Ethan was very kind and asked if I had questions or wanted to at least look at their deals. Long story short I walked out that day with a fair value on my trade-in, great customer service from Ethan, the manager on duty Michael, and the finance man Kris. They were all very nice, helpful, and cool. They made the car buying experience one of my favorites of all time. I highly recommend going and working with these guys if you can. More

Salesman Ty was exceptional and took the time to go through all the features with me. Wants me to come back for a review. A great overall experience best and easiest car buying experience I have ever h through all the features with me. Wants me to come back for a review. A great overall experience best and easiest car buying experience I have ever had. More

Vivan was knowledgeable and professional, not pushy. Vivan showcase skill and was there to answer questions and make the sale. The rest of the team at Georgetown Subaru were pleasant as well! Vivan showcase skill and was there to answer questions and make the sale. The rest of the team at Georgetown Subaru were pleasant as well! More

Our experience with Subaru of Georgetown was wonderful. My wife & I were looking to trade in our 2020 Subaru Legacy, toward a 2024 Subaru Outback. We placed a "NEW BUILD" Outback on order this last July. My wife & I were looking to trade in our 2020 Subaru Legacy, toward a 2024 Subaru Outback. We placed a "NEW BUILD" Outback on order this last July. Frank Ayala was a pleasure to work with during this process. He was extremely helpful and responsive in getting us the exact vehicle we wanted. Over the last 2 months, he kept us up to date as to the progress and potential delivery date of the vehicle. We received a call last week, informing us the car had been delivered and was being prepped for pick-up. On Thursday, the wife and I proceeded to Subaru of Georgetown to complete the deal. Frank (sales) & Kristopher (finance) were wonderful in making the trade, purchase, and delivery of our Outback from the Legacy virtually seamless. All aspects of the deal were clearly explained & agreed upon in a fair & courteous manner. My wife & I are now the proud owners of the Outback and could not be happier. I wish to thank Frank Ayala and the staff of Subaru of Georgetown for making this happen. I have no doubt that we will enjoy our new Outback for many years to come. More