Subaru of Georgetown

finance department needs overhaul We drove from Waco... made appointment in advance and made sure paperwork was ready. my husband left right after school was over with our children. 2 We drove from Waco... made appointment in advance and made sure paperwork was ready. my husband left right after school was over with our children. 2 hours later they are still waiting and have a 2 hour drive back to waco. GM said just a first come first serve policy. luck i am not there i would have left without the car....they are still waiting. discussed with this terrible customer service!!! i do want to state that our sales person was excellent, and easy to work with. there was no pressure and she did a fantastic job helping us find the car....but that being said...we still have not closed and are without a vehicle. More

New Outback! After shopping all over Austin for the vehicle we wanted and having to deal with many typical car salespeople, we found Subaru in Georgetown. We are After shopping all over Austin for the vehicle we wanted and having to deal with many typical car salespeople, we found Subaru in Georgetown. We are so glad we met Ron Amper. Ron listened to our needs and was incredibly helpful. The car we wanted wasn't available in Austin, so he started researching and located options for us. It took awhile, but we finally found the Outback we wanted. Throughout the process Ron was so helpful, so attentive, so willing to change course if needed. We never felt any pressure. He carefully answered our questions and made the whole experience smooth and easy. He responded to our phone calls or emails and made himself available when we wanted to come by the dealership to look at different models. When we picked up our Outback, Ron went over every detail about the car and patiently answered all our questions. We would definitely recommend Ron to anyone who is interested in buying a Subaru. Thanks, Ron, for making the purchase of our new Outback one without stress or confusion. M & M More

New 2016 Forester Ron went above and beyond to get us the deal we wanted on a 2016 Forester. Love the car, we'll definitely be back for our next car purchase! Ron went above and beyond to get us the deal we wanted on a 2016 Forester. Love the car, we'll definitely be back for our next car purchase! More

Great experience My 20-year-old daughter's 2014 CrossTrek was totaled when she was hit by a drunk driver. Thanks to Subaru's great design, she was not hurt. We are n My 20-year-old daughter's 2014 CrossTrek was totaled when she was hit by a drunk driver. Thanks to Subaru's great design, she was not hurt. We are now even more committed to Subaru than before. So, we knew what we wanted -- a replacement for that great car -- and we got exactly that only newer and at a great price. Don was terrific to work with -- very friendly and respectful and extremely helpful without talking down to us (some car salesmen can be patronizing when dealing with women customers -- Don absolutely was not). The other folks at the dealership were also super friendly, fast and helpful. We definitely recommend Subaru cars, Subaru of Georgetown, and Don Upton. More

Polite, Attentive, and a great deal Don worked with us to get a great price on a Forester and we love it. We contacted several Subaru dealerships in Texas when we decided on a Forester a Don worked with us to get a great price on a Forester and we love it. We contacted several Subaru dealerships in Texas when we decided on a Forester and Don was extremely responsive and worked with us over the phone for weeks to give us the best deal we were quoted by far. When we walked in, he had everything ready to go for the trade in and paperwork. It was by far the best car buying experience my wife and I have had. More

Respectful, polite and great price. These guys were awesome and Ron Amper was so respectful, polite and helpful. Plus what a great price. My wife and I have gone through car buying a These guys were awesome and Ron Amper was so respectful, polite and helpful. Plus what a great price. My wife and I have gone through car buying a couple years ago with our daughter and her husband and it was such an ordeal. I'd ask the price of the car and the Hyundai salesman would keep coming back with "How much do you want to pay each month?" We couldn't get straight answers about anything and they kept going in the back and leave us cooling our jets. Finally, I got loud and we walked out, knowing we would never be back. When we first started looking at a Forester, then the 2014, Ron was so polite and respectful, it was like a totally different experience. So, when were recently ready to buy, we sought him out and the whole process was easy, low pressure and helpful. Totally NOT what I've thought about car dealers. Robin, the finance person,... well, wow. My wife said it was the first time she felt like they were really there to help us, not take us. I would highly recommend Ron Amper and Subaru of Georgetown to anyone. You will be just as pleased as we were that buying a car does not have to be an ordeal. It can be a great experience. Bill D Round Rock, TX More

Amazing I walked in to simply take a look at a Wrx and I ended up walking out with one. Don provided the best customer service I have received from any dealer I walked in to simply take a look at a Wrx and I ended up walking out with one. Don provided the best customer service I have received from any dealership. He really cares about the customers and will gladly provide them with any information they desire. More

service dept treats you like your stupid They suck email said i would Have a rental car got here and the guy looked at me like i was stupid my insurance is usaa my husband passed and i k They suck email said i would Have a rental car got here and the guy looked at me like i was stupid my insurance is usaa my husband passed and i kept the ins since my name is different they wouldn't help me so im sitting here waiting for my daughter with 2 kids to pick me up im so upset that no one cares a xxxx about me More

Hassle free Walked in to test drive and walked out with a new Crosstrek. Had been searching for a while but by far the best customer service I've had! Walked in to test drive and walked out with a new Crosstrek. Had been searching for a while but by far the best customer service I've had! More

Low pressure, did what they said when they said. The best car buying experience we have ever had, and we've bought several. Low pressure, on the sales end AND the finance end. We walked away from 2 The best car buying experience we have ever had, and we've bought several. Low pressure, on the sales end AND the finance end. We walked away from 2 other Subaru dealers before we found Ron at Subaru Georgetown. Did what he said he would do, when (or before) he said he would do it, at the price he said he would. We did have a couple of miscommunication issues (nobody's fault--just the inevitable when humans are involved and we were doing much of it by e-mail) and he went above and beyond to be sure all was well. No last minute trying to upsell us or anything. Too early to leave a review on the vehicle, but so far so good. We live 1 1/2 hours away and Ron was great to work with by e-mail, and didn't waste our time once we were there. More