Subaru of Georgetown

Graham Rice is an outstanding salesman at Georgetown Subaru. I visited the dealership at least 4 times, took 3 test drives in 3 different cars, and called Graham several more times with questions about Subaru. I visited the dealership at least 4 times, took 3 test drives in 3 different cars, and called Graham several more times with questions about the vehicle (Subaru Forester). Graham was always waiting for me when I arrived at the dealership, and either knew the answers to my questions or called the maintenance supervisor and got an answer. He was also very friendly, laughed at my jokes, told a few of his own, and made visiting the dealership a very pleasant and fun experience. In the end, I did not end up buying a Subaru, but this was no fault of Graham or the dealership. I wanted a 6 speed transmission for fuel economy, and the Forester only came with a 4 speed (remedied with the 2014 model). When it's time for a new vehicle for me or my wife, Georgetown Subaru will again be my first choice, and I'll be asking for Graham. More

Our experience in buying a new car from Roger Beasley of Georgetown was great from start to finish. Our salesman, Ron Amper, was very helpful and knowledgeable. We never felt pressured or pushed at any time Georgetown was great from start to finish. Our salesman, Ron Amper, was very helpful and knowledgeable. We never felt pressured or pushed at any time. More

GREAT SALES STAFF, PROFESSIONAL SERVICE. WORK WITH GREAT SALES STAFF, PROFESSIONAL SERVICE. WORK WITH MILITARY MEMBERS AND THERE BUDGET. RON AMPER WAS A PLEASURE TO DO BUSINESS WITH VERY KNOWLEDGEABL GREAT SALES STAFF, PROFESSIONAL SERVICE. WORK WITH MILITARY MEMBERS AND THERE BUDGET. RON AMPER WAS A PLEASURE TO DO BUSINESS WITH VERY KNOWLEDGEABLE VERY NICE NOT A SALES SHARK. THEY ALLOW YOU TO ACTUALLY SHOP AND LOOK AT CARS, NOT ATTACK WITH SALES PITCHES UPON ENTERING THE LOT! I HIGHLY RECOMMEND THIS DEALER AND SALESMAN. More

Factory ordered an Outback 2.5 Limited from Ron. Two painless visits. Prompt emails from both Joleen and Ron. The finance manager knew what to expect as Ron informed her I did not want add ons and the painless visits. Prompt emails from both Joleen and Ron. The finance manager knew what to expect as Ron informed her I did not want add ons and the like. SOA also performed like the stellar company it is by having the vehicle delivered in exactly 4 weeks and...the car did not have the expanding hatch in direct sunlight problem...apparently the recent Subaru service bulletin corrective action was deployed and implemented at the factory before mine rolled off the line. I will pick one small nit with the finance manager as I do not think she was upfront on the extended warranty plan. Wrote up the paperwork as a 100$ deductible when I thought the quote was for 0 $ deductible and then when I called her on it said the 0$ deductible wouldn't be worth the extra hundreds it would cost me. Well really I think the 0$ deductible should have only cost 350$ more (1550 going rate) but apparently she was not keen on selling it--probably thinking the dealer will get a bunch of 100$ repairs between 3 and 7 years...whereas I am crossing my fingers Subie lives up to its rep and, like my 02, will have few problems. All in all 10/10 because I want Ron to get kudos and the car got here quickly and was what I wanted, and while I didn't get a huge price break I feel I wasn't taken advantage of on the car sale. The finance lady though--meh--maybe a 6 or 7. More

Overall, my experience was great, and I would have no problem recommending this dealership to my friends and family. My wife and I were looking to replace one of our cars with a 2012 Outback. I don't liv problem recommending this dealership to my friends and family. My wife and I were looking to replace one of our cars with a 2012 Outback. I don't live near Georgetown, TX, so my initial contact with the dealership came after I requested an eprice for one of the 2012 Outbacks listed on their web site. The sales rep who responded, Steve Paul, first confirmed that the vehicle was still available, and then sent a very attractive quote. After a few email exchanges and a phone call, I knew the exact mileage on the vehicle, had pictures of the vehicle and had an out-the-door quote signed by both Steve and his sales manager. My wife and I made a Saturday morning appointment to complete the purchase of the vehicle and were able to do so without any problems. I read the other reviews of this dealership on this site, after I requested the eprice. While most of the reviews were positive, there was an outlier that listed 10 reasons to avoid this dealership. One of the reasons caused me concern. Specifically, MTNester wrote: "2. They deceived us by tacking a $1600 "loan fee" on top or our loan (I didn't catch until I got the loan papers from the bank)." I asked Steve about this comment, and he said that the dealership did not charge loan fees. In fact, he said it is illegal for dealerships to do so. We financed a portion of our purchase, and I can confirm that there was no "loan fee" charged. It isn't clear what MTNester might have meant. We've had our Outback for less than a week, so this review is meant to cover only our purchase experience. In a few weeks or months, I'll update this review with further comments. More

I had a great experience with the purchase of my new Subaru. I worked with Ron Amper and I greatly appreciated his straight forward professional business manner; no hassles or hidden costs. I drove fr Subaru. I worked with Ron Amper and I greatly appreciated his straight forward professional business manner; no hassles or hidden costs. I drove from Houston as I could not find a comparable deal. I recommend anyone looking for a new Subaru to contact Ron. More

Love my Subaru... Hate the Dealership. First, we had Love my Subaru... Hate the Dealership. First, we had pre-negotiated a special corporate deal on the Subaru by phone ... it was just a matter of s Love my Subaru... Hate the Dealership. First, we had pre-negotiated a special corporate deal on the Subaru by phone ... it was just a matter of signing loan papers and picking it up... or so we thought. When we got there, Ron Amper left us sitting in his cubicle for no less than an hour... and then every time we asked a question, he would disappear again for a while. When we finally decided that we had chose the wrong dealership and was getting ready to leave, suddenly all our paperwork was ready. So much for only taking a few minutes. This was obviously a game -- and an insult. We had negotiated the trade-in on our old car... which this dealership tacked the EXACT amount the gave as a Sales Fee. FURTHER, the woman who handles the paperwork spent most her time while we were supposed to be signing papers talking to her daughter on the phone. Next, the tag was sent to the dealership, and they did not call us. When it had been a month, we called them and was told they weren't in... so we contacted DPS to find that they had been mailed a weeks ago to the dealership. So we FINALLY got our tags after 6 weeks going in-person to the dealership and demanding they find our license tags. The final straw came today when I found out that the 3 year / 36,000 mile everything warranty (including oil and maintenance) is entered in their system as 2 year / 24,000 mile! More

Ron Amper helped me with the purchase of my new Subaru Outback. He was super helpful, infinitely patient, knows Subarus, uses no high-pressure techniques, isn't afraid to make suggestions (yeah, that turb Outback. He was super helpful, infinitely patient, knows Subarus, uses no high-pressure techniques, isn't afraid to make suggestions (yeah, that turbo Forester was a little too much car for me--I almost had us in a ditch), and is a genuinely nice guy. This was my first new car in a long time. I was looking forward to the car, but dreading the dealer experience. Ron is the anti-salesman. He is the opposite of any bad experience you have ever had and doesn't fit the stereotype. Ask for him, you'll be pleasantly surprised. My grown son went with me to this dealership, but looking back, I would have been okay by myself. Yep, even if you're a single gal, you will be treated with respect, get a great vehicle and a great deal! More

Very smooth buying experience. Very fair no-hassle no-haggle price, good financing. They also offered a reasonable price for my trade-in. The only 2 small issues are 1) it might take a while to get th no-haggle price, good financing. They also offered a reasonable price for my trade-in. The only 2 small issues are 1) it might take a while to get the car you want as they are sold quickly 2) sometimes you need to bug people a lot to get your answers as they seem to be very busy and understaffed. Other than that everything has been great. Ron Amper has been very helpful and detailed when explaining to me how everything works. More

Mr. Amper was very helpful and accommodating, He allowed me to drive a loaner while my car was being readied, and went over all the details of the sale very thoroughly. I was dreading the car buying exper me to drive a loaner while my car was being readied, and went over all the details of the sale very thoroughly. I was dreading the car buying experience, but he made it very pleasant. More