Subaru of Gwinnett

A-MA-ZING Experience I initially started off by finding the exact car I wanted on the dealership's website. I called the morning I was planning on looking at the car to m I initially started off by finding the exact car I wanted on the dealership's website. I called the morning I was planning on looking at the car to make sure it was available. I spoke with Nelson Gibson on the phone and he was immediately friendly and very knowledgeable about the vehicle. Upon arriving at the dealership, Nelson had pulled the car around front and center in front of the dealership and it was love at first sight! After taking it for a test drive, I realized that the car was flawless and that I HAD to have it! The catch was that I was on a tight budget and I was afraid that I would not be able to make the monthly payments necessary for me to make a deal. However, Nelson and the finance manager Charles Williams worked with me and to make sure that care would be mine. Now I have a blast driving my 2016 Impreza all over town! Thank you Subaru of Gwinnett for making this whole car buying experience such an enjoyable one!! More

GREAT Service experience VERY friendly staff that is concerned about meeting all the customers needs - - waiting area comfortable, clean & well stocked (coffee/tea/soda/water/ VERY friendly staff that is concerned about meeting all the customers needs - - waiting area comfortable, clean & well stocked (coffee/tea/soda/water/snacks) - - restrooms well maintained - - More

GREAT Thanks to the Service Girl that checked me in.. that suggested I drive loaner while my 30,000 mile was being done... Took my grandson to lunch and had Thanks to the Service Girl that checked me in.. that suggested I drive loaner while my 30,000 mile was being done... Took my grandson to lunch and had great day. I didn't know I could do that.. so thanks for suggesting it. The girl was there on Saturday 1/27 I think Alyssa??? More

Top Dealer in GA!!!! They where extremely helpful from the minute I walked into service. I was taken care of promptly and Alyssa called with updates and made that whole e They where extremely helpful from the minute I walked into service. I was taken care of promptly and Alyssa called with updates and made that whole experience less stressful and then when I decided to trade up my experience just kept getting better. I was helped throughout the process and even when we had a bump or two Adam was able to explain everything. They helped me get into a great deal when I thought I wouldn't be able to go any further. Finally, Charles was there to help with all the finance lingo and I never once felt rushed or confused as every step of the way I had help. You truly feel the love at Subaru!!! Thank you Subaru of Gwinnett!!! I feel like part of the Subaru family... :) More

Honest and friendly, On our first visit at the Dealership we met several sales people. Everybody was busy and they handed us over as soon as there appointment showed up or On our first visit at the Dealership we met several sales people. Everybody was busy and they handed us over as soon as there appointment showed up or there customer came back from a test drive. By the third switch we ended up with Nelson Gibson. We immediate clicked with him and explained to him what we were looking for. We visited him several times and also emailed questions back and forward. Charles Williams the sales manager was also very funny and made us feel at home. Overall best experience we ever had with car buying. Karin. More

Courteous...Prompt...Patient Adam was very patient with us. He was not pushy. He was very knowledgeable about the car and he helped us to make a better choice on our decision. I l Adam was very patient with us. He was not pushy. He was very knowledgeable about the car and he helped us to make a better choice on our decision. I love my new Outback! More

Excellant! Outstanding!! Perfection!!! Every detail of my experience was perfect. From the moment I called on Friday to explain that I was in town from out of state, and I was given an app Every detail of my experience was perfect. From the moment I called on Friday to explain that I was in town from out of state, and I was given an appointment immediately for the next morning. Then to arrive on Saturday where I was politely directed to the correct parking space. And then, speaking with my Service Advisor was OUTSTANDING!!! She answered every single question I had and explained every detail of the work in a manner that I could easily understand. We discussed future needs for my vehicle, and I appreciated that she understood my financial limits. She carefully explained to me the priority of each item, and when they should be performed. I appreciate Subaru of Gwinnett, and have absolute confidence in them. More

Great salesmanship Nelson worked hard to get a deal we could both be happy with. He wasn’t pushy and listened to what I wanted. He made it happen! Nelson worked hard to get a deal we could both be happy with. He wasn’t pushy and listened to what I wanted. He made it happen! More

Thank you and Merry Christmas All went well...loaner vehicle ready and allowed my husband to go right to work...I was so happy to receive a clean car...thanks so much. All went well...loaner vehicle ready and allowed my husband to go right to work...I was so happy to receive a clean car...thanks so much. More

Seamless Jody was Easy to work with and communicated very well while car was on back order. He was Open and transparent. Best car buying experience yet Jody was Easy to work with and communicated very well while car was on back order. He was Open and transparent. Best car buying experience yet More