Subaru of Gwinnett

Happy Happy Happy My wife & I love our Outback. It is all we could want from a car. Especially the safety features. Matt is very knowledgeable & was very helpf My wife & I love our Outback. It is all we could want from a car. Especially the safety features. Matt is very knowledgeable & was very helpful with our purchase. Tom & Mandy Uebelacker More

❤️ My Forester This was a pleasant experience all the way around. Matt took my online inquiries seriously and responded appropriately. He was ready for me when I sho This was a pleasant experience all the way around. Matt took my online inquiries seriously and responded appropriately. He was ready for me when I showed up for my test drive. Financing was a breeze. I am loving my Forester!! More

Worth the Drive It was worth the 150 mile drive to do business with Matthew. Knew the vehicle I wanted (2016 Outback) and discussed the details on two phone calls. It was worth the 150 mile drive to do business with Matthew. Knew the vehicle I wanted (2016 Outback) and discussed the details on two phone calls. Showed up with $ and drove off with the vehicle. Only a few surprises - all positive in my favor. A great transaction. More

The Best Place to Buy a Car in Town I was looking for a used Honda or Toyota with a budget of $6000 (including taxed and fees). Before I went to Subaru, I visited Honda and Atlanta Toyot I was looking for a used Honda or Toyota with a budget of $6000 (including taxed and fees). Before I went to Subaru, I visited Honda and Atlanta Toyota, but neither of the dealerships had a car that fit into my budget. At the Honda dealership, I was cornered by three car salesmen who were really trying to talk me into raising the budget. I was trying to be polite so I sat down and listened to them. Finally after 15 minutes of filibustering, I got up and left. Then I came to Subaru for a Civic that I found on autotrader.com. But unfortunate it just got sold in the morning (probably when I was trapped in the Honda place). But Elizabeth Puckett found me a 2008 Prius. The car looked absolutely clean and new. It was traded in a few months ago and now it's around $6500 (after taxes). It's a great price but it's still a few hundreds over my budget. So I asked Elizabeth if she could lower the price to $6000, and she said "Okay, let me go talk to our manager." She came back 10 minutes later with a new sheet of paper in her hand. And the final price of the car was $6000! Unlike the other car salesmen in the previous dealerships, Elizabeth actually listened to you, talked to you (told you about her cute puppy) and answered your questions. She did not ask me to raise my budget, or ask me to consider buying a Subaru car. She respects the customer's choice, whatever it might be. Elizabeth is just such a delightful person to work with, and at the same time, she works very professionally and efficiently. Other staff members in Subaru of Gwinnett were great people to work with too. The financial guy, for example, made the transaction smooth, fast, and clear. They also took care of the registration for my Prius, and I received my official license plate a week after I emailed them a copy of my driver license. I definitely recommend you guys to check out Subaru of Gwinnett. Even if you are not looking for a Subaru, you might find a pretty nice used car like the one I have. Good luck guys!! More

Efficient and Quick We purchased our second Outback Limited from Subaru of Gwinnett. The process was quick and painless. Many thanks for a job well done. We will be We purchased our second Outback Limited from Subaru of Gwinnett. The process was quick and painless. Many thanks for a job well done. We will be back again next time. More

Service Excellence From vehicle drop off to vehicle pick up, Subaru of Gwinnett provides friendly and excellent service. In particular, Kyle Formula is an outstanding se From vehicle drop off to vehicle pick up, Subaru of Gwinnett provides friendly and excellent service. In particular, Kyle Formula is an outstanding service advisor since he does a great job communicating and following-up with any of my questions and service needs. I have been a customer at Subaru of Gwinnett for over 2 years and Kyle has continually exceeded my expectations with every appointment. By far, Kyle is the best service advisor I have experienced in many decades of vehicle ownership including 5 different Subarus. More

In and out quickly Made an appointment for a Saturday morning for routine service. They had me in and out in under an hour and that included them washing my vehicle. I w Made an appointment for a Saturday morning for routine service. They had me in and out in under an hour and that included them washing my vehicle. I was impressed and will return for future service. More

Love the Service Department at SOG! Finished a long walk with my pup this morning and got back to my car and noticed a pretty sizable piece of metal sticking out of my tire. I couldn't t Finished a long walk with my pup this morning and got back to my car and noticed a pretty sizable piece of metal sticking out of my tire. I couldn't tell if it was punctured or not but thought better safe than sorry so I took my Subaru to the closest Tire/Lube shop and had them look at the tire - my hope was they could plug it and send me on my way. The guy told me that it couldn't be plugged because of the location of the puncture and that I needed a new tire..he would try his best to get me one today but couldn't promise that it would be the same kind of tire. RED FLAG! I decided to listen to my intuition and took my car to Subaru of Gwinnett. Kyle was so nice and helpful (as always) and took my car right in to have it looked at. Twenty minutes later he comes back to tell me that the tire was totally fine, they removed the metal there was no damage to the tire at all. They checked my air pressure and then gave my car a complementary wash! Kyle rocks!! Thanks again SOG Service Dept! More