Subaru of Gwinnett

Great experience! I had a great experience buying my new Subaru Forester. A colleague recommended Nelson Gibson, so I asked for him when I walked into the dealership. I had a great experience buying my new Subaru Forester. A colleague recommended Nelson Gibson, so I asked for him when I walked into the dealership. I told him what I wanted. He checked his computer to see what was in stock and printed out price sheets for two cars. We looked at the cars and went on a test drive. There was no pressure at all. The price was excellent, and I felt satisfied with what was offered for my trade-in. I got exactly what I wanted. Thank you, Nelson, for an excellent buying experience. More

Great experience! Mike and Trina treated us like family! They made our experience at Subaru of Gwinnett (SOG) memorable. As soon as we told Mike about our bad experie Mike and Trina treated us like family! They made our experience at Subaru of Gwinnett (SOG) memorable. As soon as we told Mike about our bad experience at another dealership, he invited us to SOG. He matched the deal we had and made the experience so easy. When I brought my car back for some accessories to be added, Trina made sure I was taken care of and provided a loaner car. I am VERY happy with my new Subaru Forester! And I owe it to Mike and Trina for making it happen!! Thank you, both!! Deirdre B. Clark More

my new Subaru I just recently purchased my first Subaru Forester. It was exactly what I wanted. Great car buying experience! Jim Heet was a great sales person. No I just recently purchased my first Subaru Forester. It was exactly what I wanted. Great car buying experience! Jim Heet was a great sales person. No pressure and straight forward sales. I would recommend Jim and Gwinnett Subaru to everyone. More

Great experience, no pressure and great service! Lance Willhite did a great job making me feel relaxed and confident about the vehicle I was purchasing. I had actually test drove a vehicle in late 2 Lance Willhite did a great job making me feel relaxed and confident about the vehicle I was purchasing. I had actually test drove a vehicle in late 2014, but decided it wasn't the right time to buy. I got no pressure from Lance, just a polite "come back and see me when you're ready." So I did recently and purchased a new 2016 Forester. I couldn't be happier with the deal I got, the car, and the overall customer service. Even though this dealership isn't the closest to my house, I'm glad that I chose Subaru of Gwinnett to do business with. Highly recommended! More

Lance Willhite Lance Willhite took very good care of us and explained in great detail all of the functions of the vehicle. We went home happy and with our new car. Lance Willhite took very good care of us and explained in great detail all of the functions of the vehicle. We went home happy and with our new car. Ellie Langford More

Lance and Subaru rocked Lance made the experience easy and pleasant. No pressure. Just great customer service and helpful info. And the Suburu make the driving experience Lance made the experience easy and pleasant. No pressure. Just great customer service and helpful info. And the Suburu make the driving experience great. It is amazing what this car feels like and does. The overriding feeling in one word though is....safe. The Mann Family More

new Subaru Forester easy, painless car buying experience. Low pressure great price. Very helpful and knowledgable sales people. Trina knows her subarus! This is our firs easy, painless car buying experience. Low pressure great price. Very helpful and knowledgable sales people. Trina knows her subarus! This is our first Subaru, so far love it. More

Great purchase experience. Purchased a new Outback from Subaru of Gwinnett on Friday, July 17. Had ordered it about 2 months previously. Lance kept us updated on the status and Purchased a new Outback from Subaru of Gwinnett on Friday, July 17. Had ordered it about 2 months previously. Lance kept us updated on the status and expected delivery date, called to schedule pick-up and introduce us to all of the features. Overall a great purchase experience. More

Fantastic car buying experience The staff and Elizabeth specifically were awesome. There was no pressure and everyone seemed genuinely interested in helping me find the right vehicle The staff and Elizabeth specifically were awesome. There was no pressure and everyone seemed genuinely interested in helping me find the right vehicle. The final purchase was great too. No one tried to sell me any crazy add on package I didn't need and the paperwork was a breeze. More

Excellent Experience, Excellent Service, Excellent People Just leased a new 2015 Subaru Outback 2.5i Limited from Subaru of Gwinnett. Trina Richardson-Mack was an absolute pleasure to work with. Very pleasant Just leased a new 2015 Subaru Outback 2.5i Limited from Subaru of Gwinnett. Trina Richardson-Mack was an absolute pleasure to work with. Very pleasant, very courteous, and very helpful. Very straightforward, direct and honest. Since my previous car was totaled by a collision shop and my insurance company's courtesy rental car was due, Trina gave me a loaner Subaru Forrester for 2 weeks until my car would be delivered, since they did not have my color and configuration in stock. I have never experienced this level of service!! The day I was to pick up the loaner, I was stuck in traffic and was likely to miss the 7pm closing time by a short time. Their receptionist agreed to wait until I made it to the dealership. Then my car got delivered at the dealership way ahead of schedule and Trina both called me and emailed me to let me know the car was here. The entire process from start to finish took about 2 hours to drive off. I am very happy with the experience. This is how car buying/leasing should be everywhere, period! More