Subaru of Gwinnett

Best in Sales and Service from a long time customer When it came time to purchase my 3rd Subaru I knew I would be going to Subaru of Gwinnett. Excellent sales support and service has been my experience When it came time to purchase my 3rd Subaru I knew I would be going to Subaru of Gwinnett. Excellent sales support and service has been my experience over the last 10 years. Lance responded to my on line inquires and assisted the selection process in person. The buying experience was straight forward and was confident that it was the best. Thanks for all the efforts and look forward to another 10 years with my new Outback and Subaru of Gwinnett support. More

Wonderful Car Buying Experience! We just bought a brand new 2015 Forester this afternoon and could not have had a better buying experience. We visited the dealership this past weeke We just bought a brand new 2015 Forester this afternoon and could not have had a better buying experience. We visited the dealership this past weekend and were directed to Nelson who greeted us with a smile and made us feel comfortable from the get-go. We had a nice test drive and then took a look at a few cars on the lot as we were choosing between the Premium and Limited. Nelson was knowledgable about the different options available on the two models and was quick to find answers for some of our more detailed questions. We sent our options list to Nelson on Monday and he called to get an idea of our timeline. We planned to purchase the next day, so he told us he would get all the options on the vehicle so that it would be ready the next day. We arrived the next day and the car was perfect with all the options installed! We had a smooth final negotiation, finished up the paperwork, and drove away happy in our brand new car. The whole process was very pleasant and we would not hesitate to return to Subaru of Gwinnett and Nelson for another car purchase. More

Great Car buying experience. I contacted Subaru of Gwinnett to find out if they had any new 2015 WRX's in inventory. My inquiry was handled immediately and I was put in contact wi I contacted Subaru of Gwinnett to find out if they had any new 2015 WRX's in inventory. My inquiry was handled immediately and I was put in contact with Lance Willhite. Lance did an excellent job of answering any questions I had. I ended up putting a deposit down on a WRX they already had scheduled to receive. I got a great deal and Lance was a pleasure to work with. More

Best Car Buying Experience Ever Lance Willhite provided a great car buying experience all around. Subaru of Gwinnett contacted me promptly after my online request. Lance met me in th Lance Willhite provided a great car buying experience all around. Subaru of Gwinnett contacted me promptly after my online request. Lance met me in the show room and gave me a great walk through on the features, functions, performance and competitive comparisons of the vehicle I was interested in. Took me for a very good test drive to get a feel for the vehicle. He was extremely patient throughout the process. Very precise. Very professional. And extremely knowledgeable of the product. Pricing was great and as promised. I highly recommend both him and the dealership for your next car buying experience. More

Impressed! Very Impressed with the sales/service of Subaru of Gwinnett. I inquired about an Subaru Imprezza through USAA website for my father. A concierge (not Very Impressed with the sales/service of Subaru of Gwinnett. I inquired about an Subaru Imprezza through USAA website for my father. A concierge (not sales rep) kindly emails me whether I have any questions or concerns. Most of my questions and concerns were answered through the concierge. Then, she forwarded me to sales rep (Gary Sikes) and finance guy (Mike Anderson). No pressure sales pitches just answering my questions. Later in the week, we setup an appointment and as soon as we get in at the showroom floor - we find out our sales rep is helping other customers - however, the rep was kind enough to forward us to another sales rep (Jim Heet) to assist us. Jim was just as courteous and good listener to our automotive needs. We took about an hour to figure out what we wanted. At the point, a concierge comes gives us insurance quote listings for all our cars (so we can save money). Then was forward to Mike Anderson (finance guy) to finalize the deal (took about one hour and 30 minutes). So lets see - we got a new car (Subaru XV Crosstrek) and insurance quote listings (which would probably take days to for us to research) within 2 1/2 hours. Thanks Subaru of Gwinnett for the courteous customer service. More

outstanding service and value After shopping around for a Subaru, this dealership gave a fantastic offer. Swindia Matos was a highly professional, courteous, and friendly salesper After shopping around for a Subaru, this dealership gave a fantastic offer. Swindia Matos was a highly professional, courteous, and friendly salesperson. This was probably one of the best car buying experiences we've had in a long time. More

Pleasant car buying experience. Lance was very knowledgeable about Subaru's. He was friendly and gave us that personal touch. He also went out of his way. To pick us up at the At Lance was very knowledgeable about Subaru's. He was friendly and gave us that personal touch. He also went out of his way. To pick us up at the Atlanta airport. We will recommend him to others. More

Perfect buying experience I could not have asked for a better buying experience. I asked for an eprice on a Tuesday afternoon, negotiated the price by text, and picked the car I could not have asked for a better buying experience. I asked for an eprice on a Tuesday afternoon, negotiated the price by text, and picked the car up on Thursday. We were in and out in an hour including a quick test drive. Jim Heet was a pleasure to work with. No high pressure sales. No gimmicks. Just great customer service. More