Subaru of Gwinnett

We loved our experience at Subaru of Gwinnett! Buying a car can be scary and intimidating. From our first encounter with Swindia Matos we knew we were in good hands. Swindia is intelligent, professional car can be scary and intimidating. From our first encounter with Swindia Matos we knew we were in good hands. Swindia is intelligent, professional and friendly. She took the fear out of buying a new car and made it so easy! She answered every question we had and seemed to truly care that we had a good experience. Why did we feel like this was an outstanding experience? Because it seemed as if Swindia knew instinctively the definition of the Golden Rule. 'Do unto others as you would have them do unto you'. Swindia treated us with a combination of fairness and competency that is rare. We will wholeheartedly recommend to our friends that they visit Subaru of Gwinnett and ask for Swindia Matos !! More

I began working with Lance Willhite when researching a new Outback. Lance has been wonderful from start to finish. He has always been very friendly and accommodating. Lance was easy to work with and his new Outback. Lance has been wonderful from start to finish. He has always been very friendly and accommodating. Lance was easy to work with and his laid back approach was very appreciated. I also wanted to mention our experience with Mike Anderson whom we worked with for financing. Mike was very knowledgeable and contributed to making this new car purchase an easy experience as well. More

My beloved 2000 Forester was recently totaled in a hit and run. When I contacted Gwinnett Subaru about my need for a new vehicle Swindia became my go-to gal. She calmed my nerves about the loss of my car and run. When I contacted Gwinnett Subaru about my need for a new vehicle Swindia became my go-to gal. She calmed my nerves about the loss of my car and made the entire process incredibly stress free. She was patient with my indecision about which model and even worked up price specs for 3 different models. I was in a brand new Outback within a week of my accident and I am in love with my new car. Swindia and Jennifer worked hard to find me a financial package that was workable for myself and my partner. I live 20 miles from Gwinnett Subaru and chose them for their service department. SO GLAD I decided to visit sales department as well. More

I have been going to Subaru of Gwinnett ever since I bought my first Outback several years ago. The quality of the work is excellent and always completed on schedule. Jill Thurston has been my persona bought my first Outback several years ago. The quality of the work is excellent and always completed on schedule. Jill Thurston has been my personal contact there, always greeting me with a smile, taking time to answer questions and explain things, and willing to work with me to accommodate my busy schedule. Most importantly, I trust her and believe she is looking out for what is best for me and my car. It is always a pleasure working with them. More

I was looking for a not too old Highlander and started with Craigslist but without any positive results. I even suspected some fraud in some of the advertising. I checked with the Atlanta Journal and with Craigslist but without any positive results. I even suspected some fraud in some of the advertising. I checked with the Atlanta Journal and found your dealership advertising the 2005 Toyota Highlander that I eventually purchased. I met with Chris Davis, he showed me the owners maintenance records and I was impressed with the documentation. In addition, Chris showed me the maintenance that your dealership performed in order to get the Highlander in top condition. I feel very confident that I will get many more years of service out of this Highlander as long as I continue the maintenance regimen performed by the prior owner and your dealership. I was very impressed with the professionalism of both Chris Davis and your dealership and will be quick to recommend anyone to use your services in the future. everything possible to make it attractive More

This was my best car buying experience ever, thanks to Swindia! She was so knowledgeable, professional, patient, and responsive to my questions and needs. I never felt any pressure whatsoever, which was o Swindia! She was so knowledgeable, professional, patient, and responsive to my questions and needs. I never felt any pressure whatsoever, which was of primary importance to me, and even more so, I never felt any dishonesty or guise. She was very quick to return all my calls, and never pressured me to make a "deal" or to make a quick decision, as has been my experience with other car dealerships. I can truly, fully, offer my unconditional recommendation of Swindia and Subaru of Gwinnett to anyone who even considers buying a Subaru. With such a great staff, and such a great car, you really have a winning combination at this dealership! Keep up the good, no - great work! More

It was a pleasure working with Swindia on the purchase of a used car for my 17-year old daughter. Swindia's knowledge of the process and pleasant demeanor quickly eased my anxiety about buying a used car. S a used car for my 17-year old daughter. Swindia's knowledge of the process and pleasant demeanor quickly eased my anxiety about buying a used car. Swindia made the process so efficient, I managed to play a tennis match while she pulled the package together. I have been pleased with the total experience at Subaru of Gwinnett and plan to return. More

I bought my Outback here in 2007 and have been coming in for service since then. The service department has always been good but lately they have even gotten better. The main improvement is in the helpful a for service since then. The service department has always been good but lately they have even gotten better. The main improvement is in the helpful and understandable diagnostic information provided during and after service. It keeps me well informed about my car and helps me make decisions. We live in the information age and I'm pleased to see this car dealer keep pace and exceed my expectations. More

Jill Thurston exceeded my expectations during my visit to Subaru of Gwinett to have my Tribeca serviced. Taking extreme pride in her work and putting the customer's needs above her own, Jill delivered outsta Subaru of Gwinett to have my Tribeca serviced. Taking extreme pride in her work and putting the customer's needs above her own, Jill delivered outstanding, professional customer service not only to me but to each and every service customer in which she interacted. Her outstanding attitude and professionalism is the reason that I will continue to bring my Tribeca to Jill for years to come. Indeed, Subaru of Gwinett has the recipe for success... Jill Thurston! More

Swindia made my car buying experience an awesome one! Not only did Swindia put me at ease with her professionalism and depth of knowledge of the Tribeca, she ensured that all of my questions were answered an only did Swindia put me at ease with her professionalism and depth of knowledge of the Tribeca, she ensured that all of my questions were answered and that I knew all the features that my new Tribeca had to offer. It was an absolute pleasure doing business with Swindia, and I will be sure to spread the word! Customer service like this is a rarity... glad to find Swindia! More