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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,121 Reviews
Call Service Center (678) 921-3925

3,121 Reviews of Subaru of Gwinnett - Service Center

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June 01, 2022

Excelente servicio 100% recomendado Miss Jessica excelente 100% recomendada. 100% 100% 100% 100% 100% 100% More

by JORGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jun 03, 2022 -

Subaru of Gwinnett responded

Hi Jorge, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received. Thanks again for the recommendation, and have an amazing day!

June 01, 2022

Always on time, complimentary cleaning, and always aware of the car’s needs, as well as the drivers needs; helps balance both. More

by SMITHWALT90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
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Jun 03, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

May 31, 2022

Fantastic Personnel! Fantastic Service! Always has been! Love my Subaru❣️ Will always stay with Subaru! More

by RSPorter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Henley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issa Kone
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Jun 02, 2022 -

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

May 27, 2022

Friendly team. Had a positive experience. Waiting area was a bit congested but overall had good ambience. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hynson
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May 30, 2022 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

May 27, 2022

Great service and point advisor. Took care of customer needs and went the extra mile More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Feltner
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May 30, 2022 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 27, 2022

Service advisor was attentive and considerate of my concerns. A new facility is under construction, but the current waiting areas were clean and cared-for. More

by DBROWARD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2022 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

May 26, 2022

The service department changed the oil, filters and cleaned car for a fair price and during the amount of time they said it would be. More

by GELBAUM
Recommend Dealer
Yes
Employees Worked With
Feltner
Report | Print
May 27, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

May 26, 2022

Service was prompt and the representative in the service bay (Jeff) was professional and thorough in explaining the services that were performed. More

by LynnT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2022 -

Subaru of Gwinnett responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

May 25, 2022

All people at the dealership keeps providing same quality of service / attitude / friendliness every time I have visited which makes me happy, satisfied and keep going to the dealership. More

by DENNIS197679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ISSA KONE
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May 26, 2022 -

Subaru of Gwinnett responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 24, 2022

Super happy with service adviser, Jessica. She explains in details and really helpful even though she is constantly busy taking care of multiple customers at the same time. She is one of Subar More

by Sari Yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Echague-Franco
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May 26, 2022 -

Subaru of Gwinnett responded

Hi Sari, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. We hope you continue to choose us for all your automotive needs! Take care!

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