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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,121 Reviews

3,121 Reviews of Subaru of Gwinnett - Service Center

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September 20, 2021

Always great service and a great waiting area. Love that you wash the car after the service is done. Only down side is that there are no new autos in the area any more to look and consider. More

by 1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard M. Kulcsar
Sep 23, 2021 -

Subaru of Gwinnett responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Safe travels!

September 20, 2021

Issa Kone was an amazing service advisor.Explained Issa Kone was an amazing service advisor. Explained everything and made sure the work was done! Thank you Carl Chelko More

by CCHELKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Sep 23, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

September 20, 2021

Gwinnett Subaru has done it again. Great customer service!! Service was cared for like a pro. More

by SCIZZORHAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Sep 23, 2021 -

Subaru of Gwinnett responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

September 18, 2021

I havenbeen dealingnwith Subaru of Gwinnett since 2018 when I moved back from Savannah. They serviced my 2016 Crosstrek and were great. Corteus and knowledgeable. I bought my 2021 Subaru Outback from th More

by MARIANGELIHAMILTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

September 17, 2021

The service was great. I love the rental I had. The guy that brought me my car was not nice. More

by LKM1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard McCoy
Sep 23, 2021 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

September 17, 2021

The service department is efficient and and friendly. Even more importantly, they never gave up trying to solve problems I had with the infotainment system. More

by J MacAdam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Feltner
Sep 23, 2021 -

Subaru of Gwinnett responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

September 17, 2021

Juan was very pleasant. He kept me informed about when my car would be ready. More

by SWEETPEA6243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 23, 2021 -

Subaru of Gwinnett responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. We hope you continue to choose us for all your automotive needs! Take care!

September 17, 2021

Wonderful customer service! Sales team is great and the team in service was very informative, helpful and kind :) More

by CLT30401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Sep 23, 2021 -

Subaru of Gwinnett responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

September 16, 2021

Kyle is one of the best service manager I have ever encountered. Even drive 2 Mitsubishi, Subaru of Gwinnett is one reliable service provider. I am thinking about purchase Subaru when I am ready to s More

by JIN.MATSUMOTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Sep 17, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 16, 2021

Service was prompt, people were more than friendly and I was out the door a bit sooner than expected. Not much more a customer can ask for. Keep up the good work. Pat Criste More

by PCRISTE
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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