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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,121 Reviews

3,121 Reviews of Subaru of Gwinnett - Service Center

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September 15, 2021

The oil change and tire rotation were great. But not able to repair the A/C condenser because a rock or something went through the grill breather hole and hit the condenser. Pretty unfortunate. Maybe they sh More

by KEITHDUDLEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bowman
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

I had scheduled an appointment online for 10:00, was greeted at my car by a very pleasant service tech who took my name and returned shortly with my maintenance ticket. I had encountered an additional p More

by SAPPER6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kulcsar
Sep 17, 2021 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2021

Excellent service; friendly staff; relaxed waiting room. Entire staff were/are professional and courteous. Immediately understood my car’s condition. More

by EWSARABIA.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Subaru of Gwinnett responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Subaru of Gwinnett! Please don't hesitate to reach out to us if there's anything more we can do!

September 13, 2021

Service was easy to schedule. It was fast people were friendly and even washed my car. Will be back for more services More

by Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

September 13, 2021

The service is always good here. Shawn was great and attentive. The only problem is you have to wait so long. More

by CAVARADOSSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 15, 2021 -

Subaru of Gwinnett responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received and thank you for choosing Subaru of Gwinnett!

September 12, 2021

Service it was good and fast good people work there thank you for the service y will recommend end y will by back for service.. More

by ROSAMEDRANO31
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
Sep 13, 2021 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

September 11, 2021

Good service and friendly. I recommend this Dealer. I am enjoying being Subaru Family. Waiting area need upgrade , little too small. Keep up the good work. More

by tjun30244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Urrego Ariz
Sep 13, 2021 -

Subaru of Gwinnett responded

Hi, thank you so much for your positive comments about Subaru of Gwinnett! If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day!

September 10, 2021

All-around excellent. Nice waiting area. Friendly staff. Informative service agent. I am enjoying being part of the Subaru family and looking forward to many years of this. More

by Subaru Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan P Urrego Ariz
Sep 13, 2021 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2021

Its always a pleasure to work w/ Jeff. He assured me that the pricing for my new tires would be competitive with a price match guarantee and this proved accurate. I elected to have the dealership install the More

by SORR1135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 09, 2021

Very efficient, gets you in and out quickly while still doing quality work. Multipoint inspection is very helpful for reference. Everyone is very friendly and helpful. Very pleasant waiting areas More

by BBRADLEY66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember service rep name
Sep 13, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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