3,122 Reviews of Subaru of Gwinnett - Service Center
Every time I take my car for scheduled maintenance at Subaru of Gwinnett, they are quick, keep me updated on when my car will be done, they go over what was done, and they are so friendly and not pushy a Subaru of Gwinnett, they are quick, keep me updated on when my car will be done, they go over what was done, and they are so friendly and not pushy at all. I used to dislike taking my old car to get worked on, but with Subaru of Gwinnett, I don’t mind, because they don’t push you to buy services you don’t need. More
Richard provided great service. I could not submit this survey without adding comment. I filled out the survey as a COURTESY to you and I don't appreciate you requiring extra from me. survey without adding comment. I filled out the survey as a COURTESY to you and I don't appreciate you requiring extra from me. More
Service was performed as scheduled and completed within 1 1/2 hours. Everyone was courteous and responsive. Facility was clean and very well organized. I recommend for anyone needing service. 1/2 hours. Everyone was courteous and responsive. Facility was clean and very well organized. I recommend for anyone needing service. More
Service was right on schedule, and finished earlier than anticipated. Inspection and reporting were both very complete. This is consistent with all previous experiences I have had with this dealership, ov anticipated. Inspection and reporting were both very complete. This is consistent with all previous experiences I have had with this dealership, over about 15 years.. More
I have used SOG sales and service since 2003. Never had any problems until just a few years ago. Since then, have had issues with work supposedly being done but finding out the next visit that it was not any problems until just a few years ago. Since then, have had issues with work supposedly being done but finding out the next visit that it was not done. Also, after recent 60K service, one cover under car actually fell off during driving. I had to get it replaced elsewhere, plus two little pins were lost when they replaced the air filter. I had to improvise to keep it in place. Just don't trust the mechanics anymore. Obvious that noone is checking behind them anymore. Staff is friendly and courteous enough, just not quality of mechanical work I'm used to here. More
Overall good and timely service at a reasonable cost. My only complaint is I Asked that they check a noise that has been annoying me since I purchased a vehicle. While the service writer said he had to chec only complaint is I Asked that they check a noise that has been annoying me since I purchased a vehicle. While the service writer said he had to check check it out it did not make its way onto my work order so I like documentation of my concern and they were unable to find any problem codes related to my concern More
Timely and professional. Appointments are always kept at the given time & customer service reps are always friendly & courteous. It is worth the drive to have my car serviced by the dealership the given time & customer service reps are always friendly & courteous. It is worth the drive to have my car serviced by the dealership More
Car was serviced while I waited in a reasonable amount of time. They have rearranged their waiting area so that there is not quite as much room as before. Car returned to me washed and cleaned. time. They have rearranged their waiting area so that there is not quite as much room as before. Car returned to me washed and cleaned. More
Excellent service, friendly environments , Nice facilities. The service personnel greet courteously . I will come back and highly recommended to our friends and families . This is my third visit facilities. The service personnel greet courteously . I will come back and highly recommended to our friends and families . This is my third visit to this place . Thanks More