Subaru of Gwinnett - Service Center

The service at this dealership is a five star! Coming here makes me glad I bought a Subaru! I only regret that I did not buy mine here. here makes me glad I bought a Subaru! I only regret that I did not buy mine here. More

Everybody is always very nice. We go out of our way to come to this service center. Only disappointment is the current price for brake replacement. come to this service center. Only disappointment is the current price for brake replacement. More

Everyone was so nice and service was quick! They had such a pleasant waiting area with drinks and snacks available. This was my first time to Subaru of Gwinnett with my first Subaru and I couldn’t be more th a pleasant waiting area with drinks and snacks available. This was my first time to Subaru of Gwinnett with my first Subaru and I couldn’t be more thrilled! More

Very helpful. Good service. Found a tough rattle and fixed it. Exchanged thrir loaner w me, even 40 miles away, when done!! Thanks!! Great attitude! fixed it. Exchanged thrir loaner w me, even 40 miles away, when done!! Thanks!! Great attitude! More

Service on 2020 Subaru Outback has been Great!Service on Service on 2020 Subaru Outback has been Great! Service on 2015 and 2004 Subaru cars not as good. Loaner cars and Waiting area refreshments are prett Service on 2020 Subaru Outback has been Great! Service on 2015 and 2004 Subaru cars not as good. Loaner cars and Waiting area refreshments are pretty good. More

Kept me updated every few minutes. Really great customer service! service! More

For the first time, we had delays both on drop-off and pickup. On drop-off, an attendant took our key fob with them while looking for a service person to help. Once service people were on hand, the sear pickup. On drop-off, an attendant took our key fob with them while looking for a service person to help. Once service people were on hand, the search for the missing key fob was made. At pickup, there were not enough service folks on hand, and we were asked to wait while another car's check-in was completed. After 5-10 minutes Richard finished up with us and we were on our way (this was not Richard's fault as he appeared to be the only service person out there helping customers). More

Service, was very good. Shaun give me all the attention and work to fulfil my expectation. Appreciates all the help as I have to bring it a second time thanks and work to fulfil my expectation. Appreciates all the help as I have to bring it a second time thanks More

Service was prompt and courteous. Had me in and out without an appt in less than an hour. Perfect for a healthcare worker that works nights😃 without an appt in less than an hour. Perfect for a healthcare worker that works nights😃 More

The staff in Gwinnett are always courteous, friendly and professional. Kyle gave me a detail about my car's problem and sent me a text in a few days after service to check on my car is doing well. Gary was professional. Kyle gave me a detail about my car's problem and sent me a text in a few days after service to check on my car is doing well. Gary was willing to answer our concern and give me some option about lease end while I was waiting for my car in service, though I didn't have any appointment. Also Richard took care of my car before, which had eyesight problem. He called me everyday to update what my car was going on. I really appreciate for everything they've done. More