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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,120 Reviews

3,120 Reviews of Subaru of Gwinnett - Service Center

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April 13, 2019

Great Place This service department is efficient, knowledgeable and clean with an accommodating waiting room. The tech was friendly and professional. I am confi More

by LETOURNEAU7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Michael Felt
Apr 22, 2019 -

Subaru of Gwinnett responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 11, 2019

Travel check up Quick, efficient and thorough with a large dose of friendly! In and out within an hour and choice of waiting areas plus complimentary beverages and sn More

by JSDANIEL95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Hoffman
Apr 22, 2019 -

Subaru of Gwinnett responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! We look forward to your next visit! Take care!

April 11, 2019

Service Quick professional encounter. I do not have more words to express about this service visit. none of the emplooyees that I worked with are listed in t More

by STEVE_YOTHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
Apr 22, 2019 -

Subaru of Gwinnett responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

April 11, 2019

IF YOU NEED A CAR THIS IS THE PLACE I was greeted when I got out my car,.Shaun explained what they were going to do to my car.Last but not least, he took me to the waiting area and off More

by tanyasharpless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun , Nelson Gibson
Apr 22, 2019 -

Subaru of Gwinnett responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

April 10, 2019

Friendly staff and my Outback was ready when promised. The staff was attentive to my needs as well as my cars. My Outback was there for a safety recall, the added clean at the end was a plus. I enjoy the More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Formella
Apr 19, 2019 -

Subaru of Gwinnett responded

Joy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2019

Air compressor repair Neil stayed in close communication with me. Not only was my air compressor fixed, he also suggested other maintenance that could be done at the same t More

by ELIZABETHHOEFS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil LeBron
Apr 19, 2019 -

Subaru of Gwinnett responded

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

April 09, 2019

First oil change - Excellent service First visit for an oil change, everything ran smoothly. Friendly staff and did not have to wait too much. The waiting area is nice and clean. More

by ARLENEPAGAN2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2019 -

Subaru of Gwinnett responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 09, 2019

Excellent Service Any time I have worked with the service department I get VIP treatment. I drop the car off, get kept up to date on the work being done and always get More

by Th3w@y11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Apr 18, 2019 -

Subaru of Gwinnett responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 09, 2019

Excellent, as usual! Very grateful to always be treated well at SoG, even as my service person changes. Went in with a small issue and realized some things that we 'yellow More

by RITA001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember her name. Petite AA young lady. Kind of quiet, very nice.
Apr 19, 2019 -

Subaru of Gwinnett responded

Thank you so much for your positive comments about Subaru of Gwinnett! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2019

On time. Great service! As always, a great experience. By far best waiting room at a metro Atlanta Subaru dealership. Stocked with coffee, tea, sodas, juice, water and snacks More

by amy.w.warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 18, 2019 -

Subaru of Gwinnett responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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