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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,121 Reviews

3,121 Reviews of Subaru of Gwinnett - Service Center

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November 16, 2018

Excellent Service Came in without an appointment because of a warning light and got fast friendly service. Turned out to be a minor issues which they took care off. More

by JTABUENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Nov 21, 2018 -

Subaru of Gwinnett responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2018

Great service! Great service by friendly people! This made my trip to get routine maintenance during a downpour so much more bearable. I would definitely recommend t More

by TTARBUSH90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Hoffman
Nov 21, 2018 -

Subaru of Gwinnett responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2018

Routine maintenance visit The service department personnel are always so attentive, polite and caring when I come in for service. They listen to any concerns I may have and tak More

by KMODULGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Gibson, Sebastian Lewallen, Charles Williams
Nov 16, 2018 -

Subaru of Gwinnett responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Gwinnett. We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2018

72 K Service Work done in a timely fashion. The pricing was more fair. The suggestions for maintenance needed was a little mis-leading. I still think the dealer More

by AL.NEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the gentlemen's name
Nov 16, 2018 -

Subaru of Gwinnett responded

Hello Al.neal, we appreciate you taking the time to leave us this feedback. We are always looking for ways to improve. Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2018

New Tires I don't mind sitting around waiting for my car as the service is great and the waiting room is very comfortable. They are efficient , and honest. I al More

by 3BDW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Nov 16, 2018 -

Subaru of Gwinnett responded

We are so happy to read such a great review about Subaru of Gwinnett! We hope to be of service to you again in the future. Best wishes, Subaru of Gwinnett

November 14, 2018

SOG is always awesome! From a simple oil change/tire rotation to the most complex jobs, Jill and her staff always make me feel heard and appreciated! I wouldn't take my Sub More

by JHZFLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery, Jill Thurston
Nov 16, 2018 -

Subaru of Gwinnett responded

Hi, thank you so much for your positive comments about Subaru of Gwinnett! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2018

Excellent!! Excellent Service!! We have 3 Subaru's in the family right now and both of my daughters drive from Kennesaw all the way to Duluth to have their cars More

by DebB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella, Alyssa Elery
Nov 13, 2018 -

Subaru of Gwinnett responded

Deb, we are so happy to be your family's first choice for all of their service needs! We appreciate the continued support and look forward to your next visit! Take care!

November 12, 2018

Luxury vehicle service At Subaru of Gwinnett I get service like I drive a luxury vehicle. Very friendly. Snacks, WiFi, loaner cars... and more! They’ve earned my loyalty More

by CCB1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa
Nov 13, 2018 -

Subaru of Gwinnett responded

Our staff is committed to providing each of our clients with the best automotive experience! We are so grateful to have earned your business and look forward to your next visit! Take care!

November 10, 2018

Front Seat noice The service team is fantastic at Subaru of Gwinnett. I have had Honda's and Nissan's as company cars but I haven't experienced a team as customer foc More

by GRIMALDI1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember all the names of the young people who greet you when you arrive and check you in
Nov 13, 2018 -

Subaru of Gwinnett responded

Thanks for taking the time to share your praise and kind comments about our team! We sincerely value your business and look forward to your next visit! Take care!

November 09, 2018

Great service department I have been raving about how well I was taken cared of by the service department and how kind and helpful Alyssa was. She is a treasure at your dealer More

by KIMBURLEE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Nov 12, 2018 -

Subaru of Gwinnett responded

Thank you for sharing your response to the quality of service Alyssa provides! Please let us know if there is anything else we can do for you; we are more than happy to help!

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