3,122 Reviews of Subaru of Gwinnett - Service Center
Service Excellence Center was excellent in welcoming, getting clear what my car issues were and they had personnel issues but they provided a loaner so I did not feel an Center was excellent in welcoming, getting clear what my car issues were and they had personnel issues but they provided a loaner so I did not feel any pain because of that. They did address one of the problems and gave me directions to solve the other as per my company indications, but they explain that quite well. More
Misleading Coupon, Good Service I had received a coupon from the dealership that indicated a "free" oil and filter change, but specified a value of $35. When I pulled in I told the I had received a coupon from the dealership that indicated a "free" oil and filter change, but specified a value of $35. When I pulled in I told the service writer that I had a coupon for a free oil and filter change. He said okay but then came back and said the coupon was misleading and they would do the oil and filter change, with synthetic oil, for $35. That's still a very good deal so I took it but the coupon was misleading. More
Friendly, reliable, helpful My car was repaired under warranty and since it required several days, I got an excellent loaner Subaru which only whets my appetite for a newer model My car was repaired under warranty and since it required several days, I got an excellent loaner Subaru which only whets my appetite for a newer model. Anyway, I love my car and love the car they give me at this dealership. More
Seamless Came in for regular service of the Outback and per usual handled superbly. Professional. Informative. Friendly. The sign of a smooth operation is Came in for regular service of the Outback and per usual handled superbly. Professional. Informative. Friendly. The sign of a smooth operation is consistency. So it is with SOG. More
Headlight One of my headlights went out. Since it’s bedn raining so much I knew I had to get it replaced. Called Subaru of Gwinnett service and they said to com One of my headlights went out. Since it’s bedn raining so much I knew I had to get it replaced. Called Subaru of Gwinnett service and they said to come on in. I was in and out within a half hour. And the bulb was covered by an extended warranty. Wahoo!!! Jill and her staff are wonderful. More
Typical great service The service team from the greeting to the service set up to the meeting with Service rep (Alyssa) was friendly and efficient.With this exceptional sta The service team from the greeting to the service set up to the meeting with Service rep (Alyssa) was friendly and efficient.With this exceptional standard of service and value my next car will another Suburu. More
Very professional and customer driven! I drive over 30 minutes because of my experience at Subaru of Gwinnett. They really think for the customer (waiting area, snacks, beverages, reading m I drive over 30 minutes because of my experience at Subaru of Gwinnett. They really think for the customer (waiting area, snacks, beverages, reading material etc). They communicate maintenance of your vehicle clearly and they are efficient. Always a great experience and will enjoy doing business with Subaru of Gwinnett in the future! More
Well done Always a pleasure to go to Gwinnett Subaru. Alyssa Ellery was magnificent. The work was done quickly and professionally.What more can anyone saying. B Always a pleasure to go to Gwinnett Subaru. Alyssa Ellery was magnificent. The work was done quickly and professionally.What more can anyone saying. Bravo More
Healthy Car 🚘 Puts my Mind at Ease Thorough, efficient, courteous and patient describes the service I received at Subaru of Gwinnett’s Service Department. I turned over my 2018 Imprez Thorough, efficient, courteous and patient describes the service I received at Subaru of Gwinnett’s Service Department. I turned over my 2018 Impreza to the Service Department for a 3000 mile checkup and my car was returned to me within an hour purring, vacuumed and washed. The service manager explained, in detail, the maintenance that was performed and he answered all of my questions. I’m good for another six months. Thank Subaru of Gwinnett More
36 month service The service was done quickly and I am completely satisfied. A coupon was used to cut the price of service in half, an excellent price. The cabin filte The service was done quickly and I am completely satisfied. A coupon was used to cut the price of service in half, an excellent price. The cabin filter was inspected and was too clean to replace. More