3,122 Reviews of Subaru of Gwinnett - Service Center
Very professional, detailed explanation of what was being done to the car and what needed to be done, very fast.This was my last maintenance paid under contract. Hopefully will get good offers to continue to done to the car and what needed to be done, very fast.This was my last maintenance paid under contract. Hopefully will get good offers to continue to go to this location More
Tuan Nguyen was my service advisor. I give him a 5 Star rating. He was polite, friendly, and kept me advised of the status of the service in my car. And this time the Quiet Room was I give him a 5 Star rating. He was polite, friendly, and kept me advised of the status of the service in my car. And this time the Quiet Room was actually a quiet room with NO loud music piped in, unlike my service visit last year. More
John Anderson, the service advisor, was very professional and courteous! He explained how long the wait was anticipated to be and showed us where the break room was located. He even texted me his phone numbe and courteous! He explained how long the wait was anticipated to be and showed us where the break room was located. He even texted me his phone number to keep me posted on the status. When my Forester's service was completed, he informed me right away. This is an outstanding service department!! More
Good overall experience. John was very helpful with explaining work that needed to be completed. The new waiting area is great! John was very helpful with explaining work that needed to be completed. The new waiting area is great! More