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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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February 14, 2024

Very professional, detailed explanation of what was being done to the car and what needed to be done, very fast.This was my last maintenance paid under contract. Hopefully will get good offers to continue to More

by JPBIELSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

Was pleased with the care I received. Was happy with the communication, and they were able to fix the issues with the car. More

by SLERNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Anderson
February 10, 2024

An extremely nice , courteous dealership with well knowledgeable and friendly people. I will recommend it to anyone. More

by PANTURUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Anderson
February 10, 2024

Great job overall as always! ! Issa was excellent and kept me well informed throughout the process. More

by NAUMANRASHID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Tuan Nguyen was my service advisor. I give him a 5 Star rating. He was polite, friendly, and kept me advised of the status of the service in my car. And this time the Quiet Room was More

by JMASSAR6208
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen
February 08, 2024

I had an inquiry about maintenance for another vehicle and John quickly gave me an estimate for the job. More

by DEMARGIOD.G
Recommend Dealer
Yes
Employees Worked With
John Anderson
February 07, 2024

John Anderson, the service advisor, was very professional and courteous! He explained how long the wait was anticipated to be and showed us where the break room was located. He even texted me his phone numbe More

by AE1MS.MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Anderson
February 07, 2024

John was very courteous and efficient with my service. Coffee in the lobby was great too! More

by RYANSCOTTWILSON999
Recommend Dealer
Yes
Employees Worked With
John Anderson
February 06, 2024

Good overall experience. John was very helpful with explaining work that needed to be completed. The new waiting area is great! More

by GRUBBYONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Anderson
February 06, 2024

The drop off and waiting area are very clean and tidy. Service person was polite and knowledgeable of my car. A great experience. More

by Carole Enright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
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