Subaru of Gwinnett - Service Center

An extremely nice , courteous dealership with well knowledgeable and friendly people. I will recommend it to anyone. knowledgeable and friendly people. I will recommend it to anyone. More

Great job overall as always! ! Issa was excellent and kept me well informed throughout the process. ! Issa was excellent and kept me well informed throughout the process. More

Tuan Nguyen was my service advisor. I give him a 5 Star rating. He was polite, friendly, and kept me advised of the status of the service in my car. And this time the Quiet Room was I give him a 5 Star rating. He was polite, friendly, and kept me advised of the status of the service in my car. And this time the Quiet Room was actually a quiet room with NO loud music piped in, unlike my service visit last year. More

I had an inquiry about maintenance for another vehicle and John quickly gave me an estimate for the job. and John quickly gave me an estimate for the job. More

John Anderson, the service advisor, was very professional and courteous! He explained how long the wait was anticipated to be and showed us where the break room was located. He even texted me his phone numbe and courteous! He explained how long the wait was anticipated to be and showed us where the break room was located. He even texted me his phone number to keep me posted on the status. When my Forester's service was completed, he informed me right away. This is an outstanding service department!! More

John was very courteous and efficient with my service. Coffee in the lobby was great too! Coffee in the lobby was great too! More

Good overall experience. John was very helpful with explaining work that needed to be completed. The new waiting area is great! John was very helpful with explaining work that needed to be completed. The new waiting area is great! More

The drop off and waiting area are very clean and tidy. Service person was polite and knowledgeable of my car. A great experience. Service person was polite and knowledgeable of my car. A great experience. More

I lost my wheel lock and came in to get the the old wheel locks removed and replaced. I was sold a new wheel lock set and when I asked if they tested to see if it fit and they told me yes. It did not. locks removed and replaced. I was sold a new wheel lock set and when I asked if they tested to see if it fit and they told me yes. It did not. More

Poor experience, problems are understood well, but work is not done up to the mark is not done up to the mark More