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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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February 06, 2024

I lost my wheel lock and came in to get the the old wheel locks removed and replaced. I was sold a new wheel lock set and when I asked if they tested to see if it fit and they told me yes. It did not. More

by ZWHIGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hailey Armour
February 04, 2024

Poor experience, problems are understood well, but work is not done up to the mark More

by V44VARUNVLSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Issa Kone
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Issa Kone was extremely helpful during my last 2 visits. He kept me informed throughout the whole process and checked in with me next day to insure everything was done to my expectations. Issa is an asset t More

by mkhaddock
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Great services, friendly staff, thorough and timely explanations for all services done to vehicle each time. More

by KPLNGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Isa was very professional, knowledgeable and friendly. I would definitely recommend him as he made sure of what the service and additional equipment entailed. More

by MCCLES01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Super friendly and courteous people. Jeff Rocks!!! Really like the new waiting area, very nice and allows you to get some work done while waiting for your vehicle. More

by pinafrank1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

I bought my car here and even though I live in Nashville, I wait until I’m in GA to have my car serviced here. More

by ADHRINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
February 02, 2024

Timely and thorough service. Your service overseer did a complete job including identifying items that needed attention. More

by DILLMANJIMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tua
February 01, 2024

Like any periodically consistent interaction with a group of human beings, my experiences at Subaru vary by the given day. When you all opened the new service center, we could all hear a faint discordant mel More

by A to the F to the real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Great service representatives, comfortable waiting area, and fast service. I had a great experience at Suburu. More

by JOMASALINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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