Subaru of Gwinnett - Service Center

Customer service was great service person had my appointment with what I needed to have serviced on my car and not a long wait appointment with what I needed to have serviced on my car and not a long wait More

Nice and clean waiting area, very friendly and will go back. Have been to other dealerships not as nice or as friendly. back. Have been to other dealerships not as nice or as friendly. More

Issa and the whole team are very professional and friendly - great service! Merry Christmas & Happy New Year! friendly - great service! Merry Christmas & Happy New Year! More

Friendly service People who answered my many questions, Including surprise estimated charges on Warranty items previously performed at Subaru. I felt the recommended service overlooked my repair history an Including surprise estimated charges on Warranty items previously performed at Subaru. I felt the recommended service overlooked my repair history and could’ve resulted in me paying twice for a repair. For example, my battery failed, but had been replaced 18 months prior so it was a Warranty replacement. Clearly, the consumer has to be extra vigilant when presented with these recommended repairs that have been previously done at the same facility. More

You guys took care of business and handled my problems magnificently. Issa was great and really knew his stuff! magnificently. Issa was great and really knew his stuff! More

Jeff was professional, caring, and helpful. He provided updates along the way and made great recommendations. He provided updates along the way and made great recommendations. More

Issa is great! He is so attentive to ensure that all of my service needs are met. He is an extraordinary person. His care is so special and he makes sure that every He is so attentive to ensure that all of my service needs are met. He is an extraordinary person. His care is so special and he makes sure that every “i” is dotted and every “t” is crossed. He confers with the service tech/engineer to verify repair. In a recent event, I was driving on the highway and a car was speeding by. It kicked back a large square stone that hit my windshield and slide down the front of car. I was so distract that my new car was all scratched up. He advised that I don’t worry. He stated that he believed his detailed team could removed them and they did just that. I was extremely pleased I. The service that was provided. More

Everything was great, from start to finish. Friendly and efficient service. It was an excellent experience. Friendly and efficient service. It was an excellent experience. More

Everyone at the dealership was wonderful. Our sales rep, Adam is the same one who sold me my Forester 8 years ago - and he remembered us! Our sales rep, Adam is the same one who sold me my Forester 8 years ago - and he remembered us! More

Jeff Bowman, Thanks for getting us in such short notice for my spark plug replacement. My wife was relieved it took less effort when she helped me drop off the car and was able to catch up on errand notice for my spark plug replacement. My wife was relieved it took less effort when she helped me drop off the car and was able to catch up on errands with the loaner. More