Subaru of Gwinnett - Service Center

This was our first service appointment and we were really impressed with the new facility and technology used. The Service Advisor was helpful and kept me updated on the progress. Best dealer around! impressed with the new facility and technology used. The Service Advisor was helpful and kept me updated on the progress. Best dealer around! More

Really professional and on top of things, I felt as if I was a Luxuray vehicle Owner with the service I got. The tire tread/alignment checker as you roll in the garage was one of the coolest things I have s was a Luxuray vehicle Owner with the service I got. The tire tread/alignment checker as you roll in the garage was one of the coolest things I have seen in a while. The dealership is clean and all the employees I spoke with were really polite. Please keep up the good work. More

Really professional and on top of things, I felt as if I was a Luxuray vehicle Owner with the service I got. The tire tread/alignment checker as you roll in the garage was one of the coolest things I have s was a Luxuray vehicle Owner with the service I got. The tire tread/alignment checker as you roll in the garage was one of the coolest things I have seen in a while. The dealership is clean and all the employees I spoke with were really polite. Please keep up the good work. More

I bought my car here in 2015, and I have never been disappointed by the Service Team. They do excellent work! disappointed by the Service Team. They do excellent work! More

Service personnel kept me updated while waiting. Once it was determined that my car would need to be kept longer than originally estimated (overnight), Tuan Nguyen promptly arranged for a loaner veh Once it was determined that my car would need to be kept longer than originally estimated (overnight), Tuan Nguyen promptly arranged for a loaner vehicle. Very efficient experience. More

My car was attended to on a timely basis. The advisor, Shaun Feltner, explained what was needed, how much it would cost and how long it would take. The time estimates were accurate. The wa The advisor, Shaun Feltner, explained what was needed, how much it would cost and how long it would take. The time estimates were accurate. The waiting area was pleasant. More

On 8/24/23 Dealership service was Great as always and Free car loan for 5 days. But at the repair shop some Techs need To Do their CORRECTLY on wheels Balance 1 tire Air pressure is 7-8 Off from the ot Free car loan for 5 days. But at the repair shop some Techs need To Do their CORRECTLY on wheels Balance 1 tire Air pressure is 7-8 Off from the other 3-tires. This Tech needs IMPROVEMENT More

Jeff and Doug are absolutely amazing. They knew me as soon as I walked in and got me into a loaner quickly. There was a lot of work my car needed but they made it as painless as possible. They knew me as soon as I walked in and got me into a loaner quickly. There was a lot of work my car needed but they made it as painless as possible. Thanks guys! More

My first service (6 mo) last week. All went very smoothly - in/out in 57 min, comfortable waiting area, snacks/drinks, complimentary wash/vacuum - all good! No complaints at all. We All went very smoothly - in/out in 57 min, comfortable waiting area, snacks/drinks, complimentary wash/vacuum - all good! No complaints at all. Well, I would have liked the option of a loaner vehicle….. More

Friendly and professional service from Jerimiah. Give him a raise! :) Thanks for asking me about it. Give him a raise! :) Thanks for asking me about it. More