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3,122 Reviews of Subaru of Gwinnett - Service Center
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May 03, 2023
Service associates were very polite and informative. The service and waiting areas were very clean and spacious. It really felt like a white-glove experience. The service and waiting areas were very clean and spacious. It really felt like a white-glove experience. More
by TEGRONIN
Verified Customer
May 02, 2023
Very smooth appointment from the drive in to my service advisor( Ervin Morban) updating me on the status of my vehicle and when it was ready. advisor( Ervin Morban) updating me on the status of my vehicle and when it was ready. More
by BMILLER3053
Employees Worked With
Other Employees :
Ervin Morban , Taylor Spicuzza
April 30, 2023
Professional and efficient service! Everything was explained clearly. My advisor kept me up to date and I was in and out in under an hour! Everything was explained clearly. My advisor kept me up to date and I was in and out in under an hour! More
by CAROLEHMARTIN
Employees Worked With
William Garcia
April 30, 2023
While the dealership is in a new building I feel it is tight in space for the waiting room, The service area is not friendly towards the elderly in terms of seating options when waiting for a car. tight in space for the waiting room, The service area is not friendly towards the elderly in terms of seating options when waiting for a car. More
by BEELEEVE1
Employees Worked With
Service Manager
April 30, 2023
I would’ve given you five stars except. I had to have a rear bearing changed out. Called the dealer in Kennesaw and they were $100 cheaper. The car was in for a rear brake job. The wheel wa I had to have a rear bearing changed out. Called the dealer in Kennesaw and they were $100 cheaper. The car was in for a rear brake job. The wheel was already off I would’ve thought I would’ve gotten a little bit of a Benefit. Next time I’ll check around before I do service here. Other than that everything was excellent. I probably shouldn’t be complaining because everything went like it should have . More
by Jr2
Employees Worked With
Shaun Feltner
April 28, 2023
I was never able to determine if this was the lug that was added in January or if this was another lug. In 60 years of driving I’ve never had a lug break and now I had two in three months. Otherwise, th was added in January or if this was another lug. In 60 years of driving I’ve never had a lug break and now I had two in three months. Otherwise, the service was very good and I was able to get an appointment very quickly. More
by BTWILSON8
Employees Worked With
Destiny
April 28, 2023
Advisor was Cordial and explained the services to be done. Pointed the wheel alignment need to be done with diagrams etc. I complement her. Was satisfied with the service. done. Pointed the wheel alignment need to be done with diagrams etc. I complement her. Was satisfied with the service. More
by DRROYMATHEW
Employees Worked With
Destiny Wiggins
April 27, 2023
Everything was fine, but I had an appointment and was still there for just an oil change for almost two hours. I saw my car pulled into the bay after it was done and still sat for almost 15 minutes befo still there for just an oil change for almost two hours. I saw my car pulled into the bay after it was done and still sat for almost 15 minutes before anyone came and got me. In comparison I had another car serviced at a local garage not affiliated with any brand of car and was in and out in 20 minutes. More
by PATTY.WINCEK
Employees Worked With
Ervin
