Back

Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,124 Reviews

3,124 Reviews of Subaru of Gwinnett - Service Center

Sort by
January 26, 2023

My service advisors name was Kirby, I felt like she was very helpful to me, as well as to other customers I saw her interacting with. Nice addition to the dealership. More

by SHALL640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirby
Jan 30, 2023 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2023

Great car. Great service and Tiffany Ho are super cool sales representative. Thank you highly recommend More

by YONGZYAN
Recommend Dealer
Yes
Employees Worked With
Tiffani Ho
Jan 27, 2023 -

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 23, 2023

Service and Sales were top notch, honest and made the whole process easy to buy a new car and also to service my old one. Would not use another dealership for my Subaru. More

by MFARMER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quigley
Jan 25, 2023 -

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 21, 2023

Very welcoming and quick service. Nice waiting area and good snacks. Didn’t try to sell me anything I didn’t want but also explained what need to be done at next visit. More

by MORSEDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Subaru of Gwinnett responded

Hi, we really appreciate your feedback! Safe travels!

January 20, 2023

Excellent service! I would highly recommend to anyone. Shawn was very helpful throughout the whole visit. More

by Brandon123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Feltner
Jan 23, 2023 -

Subaru of Gwinnett responded

Hello, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2023

Everyone is always friendly & accommodating. Jeff Bowman is easy to work with & he does everything he can to make your visit pleasant. More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Subaru of Gwinnett responded

Hello Fran, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2023

I had an appointment. Service was quick and thorough. My issues of concern were adequately addressed. Ervin was very courteous, knowledgeable and attentive. More

by YOUR_BUD_DALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Morban
Jan 23, 2023 -

Subaru of Gwinnett responded

Hello, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2023

The caliber of SOG's Service Dept has always been top notch! They didn't disappoint on my last visit! More

by FRIPPISLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Jill Thurston
Jan 23, 2023 -

Subaru of Gwinnett responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 20, 2023

We had a screw in one of the tires and brought it in to the dealership to have the tire repaired. The young lady who wrote us up and helped was very nice and very friendly. More

by DIVADNIBUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Henley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2023

Dropped car off for oil change. Sat in waiting room for 2 hours with no word regards status. After 2 hours went to look for an employee to get a status report. Was told car would More

by GEORGEPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not naming any names.
Jan 19, 2023 -

Subaru of Gwinnett responded

Hi, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com so we can work towards a resolution. We look forward to hearing from you.

...
95
...