Subaru of Jacksonville

Very friendly, knowledgeable & personable people Our salesman, Sean Lee, was extremely helpful & responsive to us. He answered all of our questions & concerns in a knowledgeable & personable manner. Our salesman, Sean Lee, was extremely helpful & responsive to us. He answered all of our questions & concerns in a knowledgeable & personable manner. We are extremely happy with our new Outback and highly recommend our new friends at SUBARU of Jacksonville on Atlantic Avenue to anyone looking for a new or used car. More

10/10 experience. Would do again The reviews don't lie, Great facility with friendly staff. Surprisingly fun experience. Frank was great during the whole process, with many interestin The reviews don't lie, Great facility with friendly staff. Surprisingly fun experience. Frank was great during the whole process, with many interesting stories to tell - highly personable with no pressure. Partnered with a great finance person (Anita), you would be ensured a very streamlined and fun car process. More

Un - Happy at First, Absolutely Pleased After!!!! I recently purchased two cars from Sean Lee at Subaru of Jacksonville on Atlantic Blvd. One is absolutely perfect and my wife loves it. The second is I recently purchased two cars from Sean Lee at Subaru of Jacksonville on Atlantic Blvd. One is absolutely perfect and my wife loves it. The second is a Subaru Outback which HAD two issues. The first was a horrible dog smell which I only found after the cover scent from the detailers wore off. The second more major problem was that the car was going to need the timing belt replaced within 3,000 miles from the time that I purchased the vehicle. I wasn't pleased about either and went back to discuss it with the dealership. I wasn't expecting much from the dealership when I went to discuss theses two issues. Sean wasn't there the day I brought the car back in and I actually met with both the general manager and the new car manager. They were very nice and professional and listened to me and said we will take care of it. They gave me a new loaner to drive which I loved and wasn't expecting. They took my car apart, cleaned it, changed the cabin air filter and REPLACED the timing belt and even offered to reimburse me for the cost of the Odor Doctor who tried VERY hard to remove the smell. I picked my car up today and spoke with Sean, who was very helpful and sorry about the inconvenience, and the managers who couldn't have been nicer or more professional. This was WAY above normal customer service and they now have a SUBARU customer for life! Joseph Jumber More

No pressure and extremely professional and polite I recently purchased an Outback from Subaru of Jax. I had been shopping since Sept. I have never had a more pleasant experience. I was treated with re I recently purchased an Outback from Subaru of Jax. I had been shopping since Sept. I have never had a more pleasant experience. I was treated with respect and not pressured. There was no haggling just straight up factual pricing. They were fair and beat other dealers with fair market value. Thank you Sean Lee for taking good care of me. I recommend this dealer. More

If you are in need of a car, this is the place to go to! I had recently wrecked my beloved 1998 Honda accord and was in search for a good but affordable replacement car. My grandparents and i had gone to sev I had recently wrecked my beloved 1998 Honda accord and was in search for a good but affordable replacement car. My grandparents and i had gone to several other dealerships, all of which were sketchy and untrustworthy, before we decided to come to the Subaru dealership of Jacksonville and it was one of the best decisions we had ever made! The employees are some of the most friendly and generous people i have ever come across. Jerry Johnson did a fantastic job in pointing us in the right direction of what we were looking for. Phil Porter kept the paperwork simple and fast, which was greatly appreciated. Josh Strickland went above and beyond to make sure we were satisfied with our customer service and ended up helping us find the perfect car for me, a car that i never thought i would be able to have! I love my new car and a huge thanks to Josh and the rest of the staff at the Subaru dealership for being such a big help! Would highly recommend this place to anyone. More

Easy Peasey No nonsense experience. Great sales person (Frank Woods). Great finance person (Anita Clarkson). I will recommend to my friends and my family. Glad I No nonsense experience. Great sales person (Frank Woods). Great finance person (Anita Clarkson). I will recommend to my friends and my family. Glad I went to Subaru of Jacksonville for my new car. More

Informative and smooth process I purchased a Subaru Forester from Subaru Jacksonville after doing a lot of extensive research. Frank did a wonderful job explaining the features of t I purchased a Subaru Forester from Subaru Jacksonville after doing a lot of extensive research. Frank did a wonderful job explaining the features of the car, and was fair with price negotiation. I would recommend purchasing a car from Subaru Jacksonville to others. More

Sales Experience Subaru of JAX was a great place to buy a vehicle. The atmosphere was calm without hawking sales tactics. Josh Strickland and Jerry Johnson were friend Subaru of JAX was a great place to buy a vehicle. The atmosphere was calm without hawking sales tactics. Josh Strickland and Jerry Johnson were friendly and straightforward sales people. Phil Porter, Jr. in Finance also kept the paperwork simple. I went to several dealerships that day and I saved the best for last. I was not disappointed. The Subaru Business model is second to none in the automotive industry with eco-friendly manufacturing plants, sales connected charitable donations, and the safest cars on the road. If you care about buying a car from a corporation that cares about more than profit. Buy a Subaru - The Cross Trek is also sporty and fast!! Love it! More

Painless & fair. Juan Hernandez was great to work with during the purchase of my new Outback. He was not pushy and he found us the exact car that I wanted within our b Juan Hernandez was great to work with during the purchase of my new Outback. He was not pushy and he found us the exact car that I wanted within our budget. I went back after the sale to have racks put on the roof, the service department was busy so Juan and five other members of the sales staff stepped up to work as a team to get the racks installed in a timely manner on a day that was convenient for my schedule. Then to top off my experience, David Moore, a Subaru ambassador, gave me a nice Subaru goody bag. I will be returning to the dealership this summer to buy another car. Great experience. Great job Subaru of Jacksonville. More

Excellent Service We are very happy with the service at Subaru Jacksonville. Would consider recommending to family and friends. We lover our new Outback. Thank you Josh We are very happy with the service at Subaru Jacksonville. Would consider recommending to family and friends. We lover our new Outback. Thank you Josh! You Rock!! More