Subaru of Jacksonville

Got a good deal. Had what I wanted in stock. Great experience with them. Thanks Had what I wanted in stock. Great experience with them. Thanks More

Friendly and helpful. Moved through the purchase process very smoothly and effortlessly. Would recommend to anyone. Moved through the purchase process very smoothly and effortlessly. Would recommend to anyone. More

I was looking for a new vehicle. Rustin Murray listened to what I was looking for and got me a vehicle to drive. I drove exactly what I was looking for. He was knowledgeable and he Rustin Murray listened to what I was looking for and got me a vehicle to drive. I drove exactly what I was looking for. He was knowledgeable and helpful with the features on the Crosstrek that I purchased. I was introduced to the service manager and John Pitts who said I could make an appointment to go over setting up the technology in my Crosstrek. I was pleased with the purchase price and would without reservation recommend Rustin and this dealership. I have never had such an enjoyable car purchasing experience. More

Joe was a gentleman that we worked with, he was very knowledgeable, very helpful, respectful, and compassionate. I would highly recommend him. knowledgeable, very helpful, respectful, and compassionate. I would highly recommend him. More

Kimberly was my salesperson and she was great. I felt very comfortable around her She was very patient with all my questions and very helpful. I went there about 5 times driving the cars over and I felt very comfortable around her She was very patient with all my questions and very helpful. I went there about 5 times driving the cars over and over until I could make a decision..All the other staff there are really good and many of them have been there for years which is very impressive. . More

cannot say enough about Malak at Subaru of Jacksonvile. SHE is the reason I am over the moon about my Subaru Forester!!~ I cannot stop recommending her to anyone who asks me about my new 2026 Subaru. I wa SHE is the reason I am over the moon about my Subaru Forester!!~ I cannot stop recommending her to anyone who asks me about my new 2026 Subaru. I walked in on Wednesday September the 16th & by September the 18th I was driving my new vehicle home. SHE MADE IT HAPPEN!!!!!! She ensured the colour, make & model arrived to Jacksonville from Ocala. And she stayed in touch with me through out the day. I went into Subaru of Jacksonville to look at the car I had been researching & did not intend to test drive or do anything except look.. Malak came over & we talked & she was so helpful & easy to talk to. She spoke to me with Concern & Grace, as I explained my situation & she walked me over to the screen & pulled up the vehicle I wanted & she WAS AMAZING!! She listened to my needs & she immediately assured me that my vehicle was a great choice & let me know there would be no issues as it was not on the lot BUT SHE REASSURED ME THAT she could get it for me. AND SHE DID!!!!! I had not intended to do a test drive but she brought the model over for me to look at & I decided to take it for a drive. I was SOLD. The vehicle was just super! After she took my details, I assured her I would be ready to pick it up as soon as she could get it there. She PULLED out all the stops & my vehicle was there by Friday the 18th!! Her ability to connect & listen was EXACTLY what I needed & I so appreciated it. When I asked about window tinting, she gave me a recommendation & again my vehicle was taken care of within 2 days. I cannot say enough about how wonderful she was walking me through this big purchase! She is the reason why I drove home happy as all get out in my 2026 Subaru Forester!! If everyone has a salesperson like Malak they would never hesitate to walk into a car dealership, as she was helpful & never ever hesitated to answer every question & explain all the features. Malak is truly the best & a Subaru of Jacksonville SUPER ⭐Star! More

I recently had the pleasure of working with Malak, and I can confidently say that she provided an exceptional automotive purchasing experience. From the moment I arrived, Malak demonstrated an impressive le can confidently say that she provided an exceptional automotive purchasing experience. From the moment I arrived, Malak demonstrated an impressive level of professionalism, product knowledge, and an absolutely unnecessary amount of enthusiasm. She answered every question I had, even the questions I asked purely to see if she knew the answer. At no point did I feel pressured, confused, or like I was being hunted for sport by a car salesperson. Malak was patient, courteous, and remarkably skilled at the ancient art of making paperwork appear less miserable than it actually is. The vehicle was great, the process was smooth, and Malak was fantastic. I would recommend her to anyone looking for a vehicle, transportation, or simply someone to explain why the number on the window sticker is, in fact, not negotiable. Sincerely, A highly satisfied and slightly financially compromised customer. ⭐️⭐️⭐️⭐️⭐️ More

Had malak as my sales women she was great made the whole process great and enjoyable process great and enjoyable More

Rustin Murray in Sales at Subaru of Jacksonville made my purchase experience exceptional. He discussed all the safety features of our Forester and was very patient explaining features and maintenance. Finan purchase experience exceptional. He discussed all the safety features of our Forester and was very patient explaining features and maintenance. Finance Manager Ben Nyahay walked me through the details of financing and both made my time there surprisingly pleasant. I read that this dealership had excellent reviews for customer satisfaction and that is certainly my review as well. Of course, I also love my new Forester! More

Had a great experience at Subaru of Jacksonville, and Joe Crabtree was a big reason why. Joe actually listened to what I was looking for, was straight with me on everything, and never made it feel like a neg Crabtree was a big reason why. Joe actually listened to what I was looking for, was straight with me on everything, and never made it feel like a negotiation at my expense. No pressure, no runaround, and he respected my time from the minute I walked in. This is how car buying should feel. Ask for Joe - highly recommend. More