Subaru of Little Rock - Service Center

seems like there was a lot of confusion and i was checked in by her co-worker who mistakenly wrote down that I was dropping the vehicle off. After 3 1/2 hours, I asked about the status of the work to be don in by her co-worker who mistakenly wrote down that I was dropping the vehicle off. After 3 1/2 hours, I asked about the status of the work to be done, which I was told would take 2 hours, it was discovered they had not even started on my vehicle. Kari was absolutely fantastic, got me a loaner and called me the next day when it was ready More

Least stressful car buying experience I've had. Beautiful, clean, accommodating employees with customer service at the top of the priority list. Service tech Wyatt Jones exhibits exceptional atten Beautiful, clean, accommodating employees with customer service at the top of the priority list. Service tech Wyatt Jones exhibits exceptional attention to detail and knowledge of Subaru CPO checklist. Thank you to Austin and everyone who helped me purchase and service my new Crosstrek! Very happy customer! More

This Subaru dealership has excellent facilities for quick and valuable service. I was sent a video of my Subaru’s evaluation. Great service! and valuable service. I was sent a video of my Subaru’s evaluation. Great service! More

Service Advisor Clayvius was helpful in communicating the service needs for my Forester. Some repairs could not be completed the same day and staff coordinated to provide a loaner vehicle. Service on my ve service needs for my Forester. Some repairs could not be completed the same day and staff coordinated to provide a loaner vehicle. Service on my vehicle was completed the next day as expected. Staff have always been polite and helpful on my visits and the facility is a very pleasant one in which to wait. More

I consistently get excellent service from my service rep. My mechanic has excellent diagnostic skills and routinely gives me service I can trust. My mechanic has excellent diagnostic skills and routinely gives me service I can trust. More

Service is completed fast and efficiently with excellent communication. The waiting room is well apportioned and comfortable and I feel valued as a customer. communication. The waiting room is well apportioned and comfortable and I feel valued as a customer. More

Friendly, efficient and professional. Would recommend Subaru of Little Rock service for any other Subaru owners! Would recommend Subaru of Little Rock service for any other Subaru owners! More

This was the second trip for us. We had our “first maintenance after purchase” visit the week before for our new Forester and we had to make an appointment to go back for a problem w We had our “first maintenance after purchase” visit the week before for our new Forester and we had to make an appointment to go back for a problem with the front seat passenger heater. Making the appointment was painless and they got us in promptly…thanks, Melissa! The second visit was longer as expected, and everyone was as nice and professional as they were the first time. Duncan came out and told us it was a software problem and I think we were all surprised it was a software issue instead of a battery issue. It was not an urgent repair, since it is June and not January, but they treated it as if it were. And, as it was a 7:00 a.m. appointment time so we were very happy to have snacks available. More

Technician Jessie was wonderful to work with, keeping me apprised of what was going on with my vehicle inspection and detailing before I was due to drive my inherited vehicle back home to Arizona. Too bad I apprised of what was going on with my vehicle inspection and detailing before I was due to drive my inherited vehicle back home to Arizona. Too bad I don't live in Little Rock, as this was the best service I've ever experienced. More

I’d like to commend Alex Perez for his outstanding customer service during my recent car maintenance visit at Subaru Little Rock. He was professional, attentive, and made sure everything was clearly e customer service during my recent car maintenance visit at Subaru Little Rock. He was professional, attentive, and made sure everything was clearly explained. I truly appreciated how smoothly the entire process went—from check-in to completion. It’s reassuring to know my vehicle is in good hands. Thank you, Alex, for making the experience stress-free and efficient! More