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Subaru of Little Rock - Service Center

Little Rock , AR

4.8
374 Reviews

374 Reviews of Subaru of Little Rock - Service Center

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June 20, 2025

everyone’s great at subaru in little rock our salesman is one we trust and go back too every time we shop eat subaru More

by luker.ken.brinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doc Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Ashlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tarkington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : anna floyd
Jun 20, 2025 -

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 20, 2025

Quick response, fast service, welcomed me with smile, very informative. Tried to help me with a question about some lights More

by TMP1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kipperlie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 20, 2025

My customer service experience was horrible, and if I had a choice of zero, I would have given that. Kipperlie was rude, and totally unprofessional. I am still waiting on a call from "Gage" service manage, a More

by CMULLEN0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gage Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kipperlie Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Subaru of Little Rock responded

Thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

June 20, 2025

They got their job done really quick. I was informed what I needed to do for my subi More

by laoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Catt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burt Prickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kipperlie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Havniear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duncan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Bratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayvius Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 20, 2025

Stopped by check a tire with a slow leak. They found a nail and the leak was fixed quickly. No cost. More

by BHAMLIN321
Recommend Dealer
Yes
Employees Worked With
Clayvius Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 19, 2025

Excellent service department and customer waiting area. I like the video from the technician who serviced my Forester. More

by sgmauney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 19, 2025

15 word minimum - shouldn't be required word word word word word word word word word More

by MLWAGNERLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Catt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 18, 2025

Inspected car fully before taking it in vacation. They were nice to have service completed before we left More

by JDALFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 18, 2025

The included 6-month maintenance was great. We were disappointed with the quality of the free car wash. More

by patbowles
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip ?
Jun 18, 2025 -

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards, Pat, please reach out to me so I can understand what happened. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 18, 2025

Very efficient and quick service! Philip was nice and helpful and did everything he could to make my visit comfortable! Highly recomended! More

by ronwalters0547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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