Subaru of Morristown

I purchased a 2026 Crosstrek from Subaru of Morristown. My sales associate was Joe Misnik who was quite knowledgeable about vehicle details and practical ideas on how to use the features of the vehicle. Th My sales associate was Joe Misnik who was quite knowledgeable about vehicle details and practical ideas on how to use the features of the vehicle. The sales process was very smooth and Joe was an excellent fellow to work with. I've been a customer at Subaru of Morristown in the past and always found the sales and service part to be top notch. More

If you are looking to purchase a Subaru, I would highly recommend Subaru of Morristown. Jennifer Dugan was my sales associate and she was wonderful to work with. She was extremely professional and knowle recommend Subaru of Morristown. Jennifer Dugan was my sales associate and she was wonderful to work with. She was extremely professional and knowledgeable and made the car buying experience easy. The entire team at Morristown Subaru helped to make it a great experience all the way around! More

I bought a 2026 Crosstreck at Subaru of Morristown. The transaction was quick and smoothly done. The sales person is Jennifer Logan. She made the experience very easy and sat with me in the car afte The transaction was quick and smoothly done. The sales person is Jennifer Logan. She made the experience very easy and sat with me in the car after it arrived and showed me the features of the car. Today I went back to the dealership to get my plates. I couldn't reach the trunk,, and Jennifer ordered a strap that will be placed in the area that will allow me to pull the trunk down. I felt that Jennifer really cared about me and made the experience outstanding. If you buy a car from Morristown Subaru, use Jennifer as your sales person. More

Back in the spring of 2022, I traded in a 2018 Subaru Impreza with only slightly over 12,000 miles for a 2022 Subaru Crosstrek and all I got for my Impreza was $14,000. I strongly believe that the dealer Impreza with only slightly over 12,000 miles for a 2022 Subaru Crosstrek and all I got for my Impreza was $14,000. I strongly believe that the dealership took advantage of me for one particular reason and I was told by Mark Koscus that it was over mileage, which was a lie. I was averaging 3,000 miles a year, which is way under mileage and I was locked in a deal, and that was also a lie. The salesman was a real liar. At the time, I didn't do anything because I was in a hurry to get the Crosstrek. Sometime after that, I'd taken my Crosstrek in for service and I was overcharged at the service department. The mechanics are constantly playing with my radio. A couple of times, they'd left mud on the doorsill. I strongly believe that this dealership took advantage of me and I strongly believe that Subaru of Morristown is definitely a predatory business where they take advantage of people like the elderly and people with disabilities. These people should not be dealt with and are just plain horrible. More

Our sales associate was Jennifer D. Professional, good listener, gave direct responses to all our questions, and was responsive throughout our negotiations. Could not have been a better Professional, good listener, gave direct responses to all our questions, and was responsive throughout our negotiations. Could not have been a better experience. More

Just bought a car from Subaru Of Morristown and dealt with Chris Sullivan, who was very knowledgeable about the car. We were interested in and everyone was so nice to deal with. We definitely recommend t with Chris Sullivan, who was very knowledgeable about the car. We were interested in and everyone was so nice to deal with. We definitely recommend this Dealer. More

The best car buying experience I’ve ever had. The salesperson, Pedro Hernandez , was knowledgeable, friendly and , most importantly, not pushy. He listened to my needs , expectations and question The salesperson, Pedro Hernandez , was knowledgeable, friendly and , most importantly, not pushy. He listened to my needs , expectations and questions and told me he would sell me the car I wanted—— and he did. The final process of purchasing the car was a snap and the finance manager , Ray , was extremely helpful and even advised that a pre-paid maintenance option that I was considering was really not called for based upon our yearly mileage. Couldn’t be happier. More

IF I COULD GIVE THIS PLACE 1 STAR I WOULD DO SO. I BROUGHT IN MY 2019 STI FOR A RECALL. MY CAR WAS DRIVING GREAT BEFORE THE TOUCHED IT. PICKED IT UP 2 DAYS LATER AND DID NOT HAVE 5TH GEAR 6TH GEA I BROUGHT IN MY 2019 STI FOR A RECALL. MY CAR WAS DRIVING GREAT BEFORE THE TOUCHED IT. PICKED IT UP 2 DAYS LATER AND DID NOT HAVE 5TH GEAR 6TH GEAR AND MY REVERSE LOCK OUT NO LONGER FUNCTION AND WOULD ALLOW YOU TO PUT THE CAR IN REVERSE IF YOU WERE TRYING TO SHIFT INTO 6TH. I CALLED THE DEALERSHIP TO EXPRESS MY CONCERN AND THEY COME BACK TELLING ME MY CAR WAS MESSED UP BEFORE I BROUGHT IT TO THEM, AND THEY STATE THEY WILL DIAG IT FOR 185 PER HOUR AFTER THERE TECH SCREWED THE CAR UP TO BEGIN WITH. NEVER AGAIN WILL I BRING ANY OF MY SUBARUS TO THIS DEALERSHIP FOR SERVICE!! BEWARE BEFORE YOU MAKE THE SAME MISTAKE I DID More

In the past several cars purchased/leased here we always had a great sales experience. With the current, a 2019 Outback Prem, from the day we took delivery 5yrs ago the car horn randomly beeps,1, 2, 3 time had a great sales experience. With the current, a 2019 Outback Prem, from the day we took delivery 5yrs ago the car horn randomly beeps,1, 2, 3 times, in D, in P, in R... Moving, forward, reverse, high speed, low speed..... At every service (only serviced at Morristown Subaru) I bring it up and they say they can find anything... Yesterday I took it to Hacketstown Subaru and within 60 sec of me describing the issue they knew there was an Aug 2022 notice that certain serial # of remote start module (added at Subaru before taking delivery) can cause this issue. They ordered the part and I'll have the car back in a day. I don't think Morristown could diagnose a flat tire at this point..... More

Unmatched patience and excellence! As my lease was coming to an end from another Subaru dealer, Subaru of Morristown took over 4 hours to help me make the best decision for me - with 0 As my lease was coming to an end from another Subaru dealer, Subaru of Morristown took over 4 hours to help me make the best decision for me - with 0 pressure of feeling rushed. They let me ask questions, try different numbers and quotes, and gave me the option to stay til I needed or come back when I felt better. In my past dealer experiences I always felt like I was being forced a car, where here they kept checking in to see how I was feeling and making sure I didn't have buyers remorse. Jen Dugan was incredibly knowledgable, helping to figure out my wants and needs to find the right car. I came in split between leasing an Impreza, Crosstrek, or Forester - we looked at 6 different cars, reviewed 4 different lease options, and when I still was feeling uneasy about what to do, let me go back to square one. I walked in thinking I couldn't afford to buy right now, and walked out with owning a car I never thought was an option - my dream car. Even as I sat there debating buy v lease, Jen gave me pros and cons on each - she didn't make me feel pressured to buy something just because it would help her close a deal or make a quota. She wanted me to feel safe, happy, and confident in my decision. After I finished, Jen came out in the rain to help walk through every button of the car -- despite having a Forester for 3 years I hadn't known half of the things I could do! If you're looking for a Subaru dealer, stop by and have a conversation here. And if Jen's available - ask for her! More