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Subaru of Morristown
Morristown, NJ
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Everyone was very nice and extremely knowledgeable. They make you feel very welcomed. They are an awesome service & parts department! Wouldn't go anyhere else!!!!! Plus my dog loves to visit everyone th make you feel very welcomed. They are an awesome service & parts department! Wouldn't go anyhere else!!!!! Plus my dog loves to visit everyone there too! More
I had a very good buying experience working with Greg and Alex. They showed treated patience as we changed our car selection several time before settling on the Impreza hatchback. I highly recommend Subaru Alex. They showed treated patience as we changed our car selection several time before settling on the Impreza hatchback. I highly recommend Subaru of Morristown. More
I am a friendly positive person, and usually have people reciprocate that. I was treated well and had good conversations with the staff. The mechanic took me under the car and showed me exactly what was goi reciprocate that. I was treated well and had good conversations with the staff. The mechanic took me under the car and showed me exactly what was going on, explained what could use work and what needed work. He also showed me how i can fix a couple things myself with minimal labor, as i expressed my liking to learn to work on my own vehicle. He was very honest and didn't mind at all me watching him and even explained a few things along the way, which i was very happy about. Very happy that i lucked out with an honest friendly and experienced mechanic, thanks wayne. The only downside to the experience was the price, wayne worked so quickly and got the job done so fast that i thought i would only be charged for a couple hours, but my labor bill came out to be around $600 for less than 3 hours of work. And when asked why this was the amount charged, i was let known that they average out different mechanics's time to put forth an all around labor charge. An unfair, not cost effective system. I was so satisfied with the mechanic and all that i bit my tongue and let it slide, but it was a completely unfair price for work i watched being done. and i know all that money isn't going to Wayne, or i wouldn't be so upset. Money-Grubbers. and i would definitely not have done any of it had a less friendly mechanic working on it. So they're lucky to have Wayne. If you don't mind spending all your money, come here for good work(probably not always good). But just remember, if your like me and like to watch and communicate, you'll have a better experience talking directly with the mechanic than the people at the front desk. More
Absolutely the worst car buying experience I ever had. Was not given the incentive APR 2.9% financing. When asked why they gave me some BS story about not being able to qualify if my son is a co-signer. M Was not given the incentive APR 2.9% financing. When asked why they gave me some BS story about not being able to qualify if my son is a co-signer. My credit rating is stellar. Ended up with 4.24% that they said couldn't be changed after the fact. This is our families third Subaru in 3 years. Love the product, hate the dealer. Never again with Subaru of Morristown!! More
my transfer plates were lost or misplaced... never found out what happened bc Anthony, salesperson and General Manager George would not returned phone calls to either myself or my husband. I was promised by out what happened bc Anthony, salesperson and General Manager George would not returned phone calls to either myself or my husband. I was promised by George that someone would come out to my house and place plates on my car when they were found but when they finally came in he told the receptions, Jessica, to tell me that his offer not longer was valid bc my plates were transfer plates and I needed to sign for them. George was not able to tell me personally. My husband and I had to hound and call constantly to get plates. they never returned phone calls. The one time I spoke to George, he was rude and hung up phone on me. Typical "salesmen" only nice when they want to make a sale!! More
I had a great experience today with Anthony one of the sales personnel, but his manager George Miranda is the most abrasive and rude people you will ever meet. He basically kicked me out of his dealership sales personnel, but his manager George Miranda is the most abrasive and rude people you will ever meet. He basically kicked me out of his dealership today because I tried to negotiate a fair price. He said "I'm not here to play games with you." i do not recommend this dealership because of George Miranda, sales manager of Subaru of Morristown. More
This was the first car we purchased at Subaru of Morristown. We weren't planning on going here but we had such a bad experience at a close by dealership with fast talking salesmen that we decided to Morristown. We weren't planning on going here but we had such a bad experience at a close by dealership with fast talking salesmen that we decided to leave. Al Rowe was great to us without forcing anything upon us. He talked to us like normal people and didn't consider us just dollar signs. He was very straight to the point, honest and made our experience hassle free. We are happy with choosing a Subaru at this dealership. More
Subaru of Morristown is where you want to go, and I would ask for Vinnie. Vinnie was my salesman and he was excellent- not pushy,great on the test drive,explaining the car and giving you enough time to trul ask for Vinnie. Vinnie was my salesman and he was excellent- not pushy,great on the test drive,explaining the car and giving you enough time to truly get a feel for the vehicle (not just your typical ride around the block). I was satisfied with the deal that I made along with the treatment that I received. To sum it up, it was a good experience and I was happy that I dealt with a low keyed, patient, and informative salesman. More
Not sure why you wouldn't buy a car from these guys. Shop around and you will see the hassle the other dealers in the area give you over price. It's not like they are giving away the secrets of the Univ Shop around and you will see the hassle the other dealers in the area give you over price. It's not like they are giving away the secrets of the Universe. What's next a blood sample and Birth certificate. These guys gave me the price right up front, and it was already better than the dealer I "haggled" with for two hours. Anyway, I can't speak for anything but the deal they have me. Plus my credit is, you may say, at the bottom. They didn't jack me up on Interest rate either. Then again, I was looking for that and was ready for a smack down. A+++ seller, would buy again More
Alex Hurtado is a liar and a cheat. He tried to sell me a car that he said had 1 previous owner and no accident history. I asked for the carfax and he told me he would get it to me. After sending him e-mails car that he said had 1 previous owner and no accident history. I asked for the carfax and he told me he would get it to me. After sending him e-mails and calling for 5 days, with no response, finally obtained a copy of the carfax (that he didn't even send, had to go into the dealership to pick up even though he had said he would e-mail or fax it). Car has accident history and multiple previous owners!! Not well maintained at all! Do not trust this snake in the grass. He will try to put one over on you. More