Subaru of Morristown
Morristown, NJ
Filter Reviews by Keyword
By Type
Showing 203 reviews
Vinnie was very helpful when I purchased my Forester. He was very knowledgeable about the car and answered all my questions-intelligent and stupid. Since this is the third Subaru I've bought from Subaru\Mo was very knowledgeable about the car and answered all my questions-intelligent and stupid. Since this is the third Subaru I've bought from Subaru\Morristown, I think that says it all. Vinnie's follow through was great and he responded to my phone calls etc. immediately. More
Vinnie spent a big portion of the day making sure I knew how to operate every part of my new Subaru Legacy. He was patient and very good at explaining but he also understood the value of practice. We spen how to operate every part of my new Subaru Legacy. He was patient and very good at explaining but he also understood the value of practice. We spent a long time out driving around and I really left there feeling like I knew how to do everything. I loved that he programmed my radio with a whole bunch of stations he knew off the top of his head. I never felt pressured. It was a very good experience. More
During our two visits and several phone calls envolved in buying a Certified Used 2010 Wagon, John Cicchino became more of a new friend than a car salesman.I can not imagine anyone doing a better sales job f buying a Certified Used 2010 Wagon, John Cicchino became more of a new friend than a car salesman.I can not imagine anyone doing a better sales job for Subaru than John. Richard R DeWitt More
The friendly people at Subaru of Morristown are very knowledgeable and they really take care of their customers. From the time I walked into the dealership I was greeted and a salesman (Howard Smilowit knowledgeable and they really take care of their customers. From the time I walked into the dealership I was greeted and a salesman (Howard Smilowitz) was able to talk to me right away. At the time of my visit, I was not sure which Subaru model I wanted to purchase and Howard willingly accommodated test drives for each vehicle that sparked my interest. When I finally did decide, my purchasing process was not lengthy and everyone involved had the same demeanor as my salesperson. Thank you for making my purchasing experience a pleasant one!!!!! More
Anne Mary O'Rafferty,Service Manager. On my most recent service appointment the Service Manager was rude and annoyed that I stick to the Subaru maintenance guidelines on my Forester rather than the expensi service appointment the Service Manager was rude and annoyed that I stick to the Subaru maintenance guidelines on my Forester rather than the expensive, unnecessary maintnenace schedule that Subaru of Morristown recommends. I realize that they are in business to make money, but ther is no reason to be rude to customers. The sales experience with the dealership was good, except for the meeting with the finance manager which was much too long and unnecessary.Their pricing is outrageous for serice and parts, Go to them for sales, but go elsewhere for service. More
alex has a great personality... friendly, affable, and helpful. good explanations of the vehicles and options.... very fair trade in price... overall one of the better car buying experiences i have had helpful. good explanations of the vehicles and options.... very fair trade in price... overall one of the better car buying experiences i have had !!! More
Alex is a terrific sales person. I bought my new car without even driving and he reassured me the entire wait that it would be well worth it. Alex is courteous, knowledgeable, and responsible. I am without even driving and he reassured me the entire wait that it would be well worth it. Alex is courteous, knowledgeable, and responsible. I am looking forward to continuing working with him. I am a nervous person and certainly kept me informed and calm through the wait process and encouraged me to contact him any time I had question, More
I have greatly enjoyed getting my car serviced at this facility. The staff is great and they were extremely helpful. Ronnie made sure that I knew the prices of what I needed fixed on my car before the rep facility. The staff is great and they were extremely helpful. Ronnie made sure that I knew the prices of what I needed fixed on my car before the repairs were done and the prices were reasonable. I would recommend this service department to anyone with a Subaru. I plan on continuing to come here for all of my services. More
Vinny was absolutely great. He was very informative and there was no pressure. He even brought me lunch, so I wouldn't skip a meal while processing paperwork. I highly recommend this dealership and Vinny there was no pressure. He even brought me lunch, so I wouldn't skip a meal while processing paperwork. I highly recommend this dealership and Vinny. Thank you, Vinny!! More