Subaru of Pembroke Pines

Excellent Thank you Stephen from the service Dept for quickly solving my car problem , all the staff is very attentive and courteous . I am happy with my Out Thank you Stephen from the service Dept for quickly solving my car problem , all the staff is very attentive and courteous . I am happy with my Outback and with the attention of Subaru of Pembroke Pines More

Professional quick and thorough I have given the above rating for number of reasons. I have had previously dealt with the sales team and was treated well. I am from Marco Island, a I have given the above rating for number of reasons. I have had previously dealt with the sales team and was treated well. I am from Marco Island, and the dealerships in Naples are not as willing to make a comfortable deal for the buyer. There are many more things to list, but I digress. More

Purchasing Subaru Impreza We purchased our first Subaru at Subaru of Pembroke Pines...Our salesperson, Dirk, was outstanding He made the whole buying process easy and enjoya We purchased our first Subaru at Subaru of Pembroke Pines...Our salesperson, Dirk, was outstanding He made the whole buying process easy and enjoyable...He was very accommodating and we felt like he was always working for us to get the best deal... we would definitely recommend him! Great Dealership! More

Amazing Sales Experience Dealer came through with all promises. Price was right and there were no surprises. Salesman (Mike Kahuk) was excellent and explained the whole proces Dealer came through with all promises. Price was right and there were no surprises. Salesman (Mike Kahuk) was excellent and explained the whole process. He also went over car features. I would recommend Pembroke Pine Subaru and salesman (Mike) to anyone interested in buying a car. More

Extraordinary service from sales, service, financing and management!!! All were very respectful, accommodating and knowledgeable. Amazing customer service, very friendly an from sales, service, financing and management!!! All were very respectful, accommodating and knowledgeable. Amazing customer service, very friendly and patient responding to all my inquiries to the point of bringing additional staff to explain clearly until I was satisfied. More

Subaru of Pembroke Pines s the BEST. Our 2015 Forester needed a rear wheel bearing replaced while we were in Massachusetts. The dealer there wouldn’t cover it under warranty even though w Our 2015 Forester needed a rear wheel bearing replaced while we were in Massachusetts. The dealer there wouldn’t cover it under warranty even though we were within the 60k mileage, as we were one month past the timeline. We had no choice but to replace it and pay (it’s an expensive repair). The MA dealer told me that the left rear wheel bearing was good for a while but would eventually go. That left bearing deteriorated within one month, on the drive back to Florida so upon our return, we took it for service to our home dealer, Subaru of Pembroke Pines. Unlike the Massachusetts dealer, Pembroke Pines covered the cost of replacing the bad left rear bearing. The ac evaporator was also about to go kaput, so that was covered as well. We can’t say enough good things about Joe Salerno, our service advisor, or the dealership in general. I’m sold on Subarus and I’m sticking with Pembroke Pines even though it’s a 40-minute drive from where we live (and even though other Subaru dealers are closer). The dealer even gave me a ride to my husband’s office, 20 minutes away. So if you have a choice, choose Subaru of Pembroke Pines. They take excellent care of their customers! More

Efficient and Courteous I love that you can create an appointment online. When you arrive, the sevice advisor (Joe Salerno), knows who you are and why you are there. This l I love that you can create an appointment online. When you arrive, the sevice advisor (Joe Salerno), knows who you are and why you are there. This leads to increased efficiency. Joe is the best, treats me like family. I know that my vehicles are in good hands. The service waiting area and dealership are impeccably clean. Its nice to see a dealership that values their clients. More

A great customer experience Many places give you the “canned customer experience”, which tends to lack authenticity- but not here. It can’t be easy to keep up, but there is a gen Many places give you the “canned customer experience”, which tends to lack authenticity- but not here. It can’t be easy to keep up, but there is a genuine sense of them keeping the customer top of mind and delivering the service each customer deserves. Our overall experience with the Subaru Pembroke Pines team from Sales to Service has been great. More

A great experience Because of the way Mike Kahuk handled himself, never being aggressive but listening to us our friends bought a car and we did also the next day. We ha Because of the way Mike Kahuk handled himself, never being aggressive but listening to us our friends bought a car and we did also the next day. We have bought a few new cars and because of him it was the best. We will recommend Mike to anyone wanting to buy a new car. Thank you Mike Dennis and Laurie Hurtt More

Diagnostic review Excellent customer service. They are prompt, friendly etc. very easy to get an appointment using the online system. I would never think of taking my Excellent customer service. They are prompt, friendly etc. very easy to get an appointment using the online system. I would never think of taking my car for service anywhere but here. Thank you for providing five star service. Joe Salerno does a fantastic job. More