Subaru of Pembroke Pines

Amazing It was an easy process. At Subaru you never feel that the salesman are hounding you as you walk in the door. They give you a chance to look around int It was an easy process. At Subaru you never feel that the salesman are hounding you as you walk in the door. They give you a chance to look around introduce themselves and give you space. Overall Subaru is the place to go thank you all More

Outstanding service Everyone at the dealership is friendly, knowledgeable and professional. Everything was taken care of for me, the title and insurance company change. T Everyone at the dealership is friendly, knowledgeable and professional. Everything was taken care of for me, the title and insurance company change. They honored the price negotiated. There were no hidden fees. The entire process for very transparent. My sales person Allan Medina was AMAZING!!!! More

Most Professional treatment ever! Mike Elrich, was very eager to help. i coulld tell he was very well supported by management. Juan Carlos Morales did an extremely professional job. Mike Elrich, was very eager to help. i coulld tell he was very well supported by management. Juan Carlos Morales did an extremely professional job. The entire team would do anything to make sure i left as a satisfied customer. I visited two other Subaru dealers and there is no comparison. Can't say enough! More

Fantastic Service I Absolutely love everyone in the service department at Subaru pines. Would not take my car anywhere else when it needs major minor service thanks fo I Absolutely love everyone in the service department at Subaru pines. Would not take my car anywhere else when it needs major minor service thanks for always being there for me Joe and Chris and the others More

Jaime Garcia Best Service Advisor Today I had my Subaru serviced at Subaru Pembroke Pines. What made this a very easy and simple process was Advisor Jaime Garcia. As regularly, custom Today I had my Subaru serviced at Subaru Pembroke Pines. What made this a very easy and simple process was Advisor Jaime Garcia. As regularly, customer, I knew in advance what was needed to be done to my vehicle. Mr. Garcia does a great job communicating with the customer, as to what my vehicle service is due. In addition, I had a coupon to get my vehicle detailed, which meant it be in service all day long. As busy as it was for a Monday Mr. Garcia, found a loaner vehicle for me, knowing I travel across from Palm Beach to Miami for work. The entire process took less then 30 minutes of my time from when I got there until I left. Mr. Garcia called me today at approximately 5:45pm, and said the vehicle was done, and detailed and looked great. He told me I could come tonight, or in the morning whatever was easier for me. The fact this morning Mr. Garcia went out of his way to find me a loaner, I decided to bring the vehicle back so it would be available in the morning for another customer. When I returned to the dealer at 6:10 pm, Mr. Garcia was still there and took time to go over the service done and check me out when I knew it was time for him to go home. This is what I call “Outstanding Customer Service” from a true professional. I also have a Lexus which I service next door and receive excellent service. But I have to say Mr. Garcia does his job far above any service advisor I’ve used in any dealer in Miami or Broward. More

Efficent As Expected from my #1 Dealer, will be returning for my next Service and Next new Forester. I would like to see the rims cleaned a a little better t As Expected from my #1 Dealer, will be returning for my next Service and Next new Forester. I would like to see the rims cleaned a a little better though. More

Joe is FANTASTIC! He always takes care of my car needs. Joe Salerno always makes it easy for me to bring my car in for service and my experience is always pleasant, detailed and really good at his job! Joe Salerno always makes it easy for me to bring my car in for service and my experience is always pleasant, detailed and really good at his job! More

Service Review Courtesy, professionalism and always in a timely manner. also my sales person Barry Levine has gone beyond just selling me my vehicle but is their gui Courtesy, professionalism and always in a timely manner. also my sales person Barry Levine has gone beyond just selling me my vehicle but is their guiding and helping me through my sales process, Hes is truly management material. More

Service Experience Always a pleasure servicing my car with you guys. The maintenance team is always pleasant and timely. I was in an out in no time. Always a pleasure servicing my car with you guys. The maintenance team is always pleasant and timely. I was in an out in no time. More

New Tires and oil change To Whom it May Concern, As a repeat customer of Subaru Pembroke Pines I was pleased to be greeted personally by Joe in the service department. I To Whom it May Concern, As a repeat customer of Subaru Pembroke Pines I was pleased to be greeted personally by Joe in the service department. I brought in my very well maintained 2006 Subaru Tribeca B9 Ltd for a set of new tires plus an oil change. Once this work was completed, I drove off of the lot and within 5 minutes my engine temperature gauge began to climb rapidly, indicating a pending overheat. I immediately returned to the service bay and was assisted by a service technician who informed me that I could give him the car again and I could pay for a "diagnostic" or he could simply top up my radiator overflow tank with coolant and hope for the best. I had a northbound flight to catch that evening and of course I had to depart with my Subaru the way it was. Today my car continues to trend towards an overheat condition if it idles for more than 7 min. And it appears to be leaking oil! It was running fine prior to the oil change and tire replacement. Due to the nature of my employment I am trained to be extremely cautious and observant regarding engine indicators and performance. I did not appreciate being told by your service personnel that the sudden arrival of a new engine problem on the day I handed them my keys for an oil change was simply coincidental. Kindest regards, Adam Gardner More