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Subaru of Pembroke Pines
Pembroke Pines, FL
2,033 Reviews
At Subaru of Pembroke Pines, we offer new Subaru cars in Pembroke Pines, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Pembroke Pines. We proudly serve new and used car shoppers from all over the south Florida communities of Kendall, Fort Lauderdale, Miam, and Dade County.
For years, our financial staff at Subaru of Pembroke Pines has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Pembroke Pines customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,033 reviews
April 10, 2019
Oil change Hi I took my car for service my adviser was Steven j Ross he was very good the car came back with a dent on door but I took it 2days later and mr Cris Hi I took my car for service my adviser was Steven j Ross he was very good the car came back with a dent on door but I took it 2days later and mr Cristopher Vasquez was nice and apologized and they took care of it More
by er31mr@aol.com
Verified CustomerEmployees Worked With
Christopher Vazquez and Steven J Ross
April 09, 2019
Saturday Morning Blues I just went in for a regular oil change, had an appt, oil change took over 2 hours, although I can understand things happens and they were busy the wh I just went in for a regular oil change, had an appt, oil change took over 2 hours, although I can understand things happens and they were busy the whole process seemed very disorganized. I did not get a copy of my vehicle inspection, I Assumed it was going to be attached to invoice as I was told. I did not check at the end because I just wanted to leave. I did get an estimate about the sky high cost of my next service! I love my Subarus, can’t complain about them but I’ll be hesitant to purchase another one only because of the service, is always an issue since first maintenance where a sensor was accidentally damaged. My service advisor was courteous and professional and he is just doing his job, I just feel like I’m being scammed..The cashier was training another employee, another lady was sitting next to cashier and did not acknowledge me standing there waiting to pay. I also had issues booking appts online on your website and dealer not aware. This appt I made on the Subaru App. More
by Liset K
Employees Worked With
Steven Ross
April 09, 2019
After hours repairs Mechanic stayed in after hours to provide me with service to help me out out of a hard situation will continue to bring my car to visit this fellow te Mechanic stayed in after hours to provide me with service to help me out out of a hard situation will continue to bring my car to visit this fellow technician, techs like him make me trust them with my vehicle More
by jesusesfandiary790
Employees Worked With
Jon Whitney
April 07, 2019
Good Service Department Staff Setup an appointment online and drop off my vehicle with little wait time. My long time service advisor Steven Ross walked me through what type of se Setup an appointment online and drop off my vehicle with little wait time. My long time service advisor Steven Ross walked me through what type of service vehicle needed as well what was not required base on vehicle history. Received a $25 off service to boot. I used the courtesy service to drop me off at home and they offered to pick me up when the service was complete. The vehicle needed a 36k mile service plus additional service I requested. The cost of the service was reasonable for what was required and in addition the car was washed. More
by LUISYUT
April 07, 2019
Muy buen servicio El vendedor fue muy amable y nos enseñó todas las opciones y nos ayudo con todo el proceso. Gran inventario disponible a diferencia de los otros desle El vendedor fue muy amable y nos enseñó todas las opciones y nos ayudo con todo el proceso. Gran inventario disponible a diferencia de los otros desleales. More
by lemainternationalcorp
Employees Worked With
Joel Castillo
April 06, 2019
Excellent, on time, courteous Service was excellent as I arrived without an appointment and immediately was helped by Jaime Garcia for my 12k miles routine service and the radio re Service was excellent as I arrived without an appointment and immediately was helped by Jaime Garcia for my 12k miles routine service and the radio recall. Car was returned within the estimated time. Jaime Garcia is a gentleman! More
by Renee
Employees Worked With
Jaime Garcia
April 06, 2019
superb service online scheduling, quick check-in and turnaround. work done right the entire process was very quick and easy. done as directed and car came back clea online scheduling, quick check-in and turnaround. work done right the entire process was very quick and easy. done as directed and car came back clean More
by dxray
Employees Worked With
jaime garcia
April 06, 2019
service done right Steven Ross ,my service person was prompt courteous and efficient.Five stars! All the required service requirements were addressed and completed.Only Steven Ross ,my service person was prompt courteous and efficient.Five stars! All the required service requirements were addressed and completed.Only one issue was a concern,trying to transfer my phone contacts on Star link. Four very enthusiastic employees tried for one hour to complete this task. Then a very nice young lady, Ane was able to solve the issue when she returned from her lunch hour. Four hours at the dealership was a little much. I love this dealership,everyone is polite,just took too long. More
by CHERYLLYNNESIMS
Employees Worked With
Steven Ross,Ane Do not know her last name, Kyle Thompson
April 06, 2019
Why it’s takes so long? Why oil change need to take more then 3 hours? Every time it’s the same, you guys think we have nothing to do? The weekends it’s very busy other days Why oil change need to take more then 3 hours? Every time it’s the same, you guys think we have nothing to do? The weekends it’s very busy other days I’m loosing money missing work hours. I made appointment for 8 am what’s the point if you wait anyway. More
by danandorit
Employees Worked With
April 06, 2019
Problems with the Service Center The service center has good people and does quality work. The new, higher prices are unacceptable. I will not return until they revert to competitive The service center has good people and does quality work. The new, higher prices are unacceptable. I will not return until they revert to competitive levels. In addition, 3 hours to change oil and rotate tires is for too long. More
by LLEVIN1001
Employees Worked With
Steven
