Subaru of Pembroke Pines

Excellent I very much enjoyed my experience with Subaru of Pembroke Pines. Dirk was efficient and didn't at all try to sell me anything I didn't want. I would r I very much enjoyed my experience with Subaru of Pembroke Pines. Dirk was efficient and didn't at all try to sell me anything I didn't want. I would recommend this dealership to anyone looking to get into a Subaru. Please see Dirk, he was great! Thank you again. More

Excellent service My experience at Subaru has always been great. Excellent service. My service advisor always so helpful Would highly recommend Subaru at Pembroke Pi My experience at Subaru has always been great. Excellent service. My service advisor always so helpful Would highly recommend Subaru at Pembroke Pines Thank you More

Rafa42 Always, good service! Jaime Garcia is a pleasant gentleman. Good work Jaime. I will recommend this dealer to my close friends. No, questions ask on th Always, good service! Jaime Garcia is a pleasant gentleman. Good work Jaime. I will recommend this dealer to my close friends. No, questions ask on this recall work. More

Service on Car I had no appointment and showed up at the dealership asking to see Joe. The first person who greeted me was there 10 minutes before the service depart I had no appointment and showed up at the dealership asking to see Joe. The first person who greeted me was there 10 minutes before the service department even opened, and when I got to speak to Joe, he made me feel so comfortable and very assured that fixing my car would be a smooth process. I barely have to explain anything to him, and he is able to take care of everything. The part had to be ordered but he made arrangements to have the oil changed since it was due for service. When the part came in, I got an email, a text, and a voice message from Joe. When I couldn’t make my morning appointment to get the new part on, he very politely told me afternoon was better anyway. When I was waiting outside to get picked up, another service employee kindly offered to drive me home. I think your service department must be the friendliest and most accommodating place in South Florida. Joe ha been taking care of my Subarus for years and he is a whiz at his job. More

12 month service Everything went very smoothly. Had oil and filter changed, tires rotated, replaced wiper blades and did two recall updates to the Navigation and audio Everything went very smoothly. Had oil and filter changed, tires rotated, replaced wiper blades and did two recall updates to the Navigation and audio system plus washed the vehicle. Everything was completed within 1.5 hours while I waited. More

recall work completed This time the arrangement for recall work went very smoothly. The part, passenger side airbag, had been ordered and was ready to install & there were This time the arrangement for recall work went very smoothly. The part, passenger side airbag, had been ordered and was ready to install & there were no problems. More

Great Customer Service Joe was great...he kept me informed of the progress and the car was fixed and looked great when I got it back. I was promptly greeted by valet at the Joe was great...he kept me informed of the progress and the car was fixed and looked great when I got it back. I was promptly greeted by valet at the time of my appointment. More

Great communication but still a bit too much wait time First time at Pembroke Pines and I was impressed from the start with the welcome and the commitment to communication. Really great customer service, e First time at Pembroke Pines and I was impressed from the start with the welcome and the commitment to communication. Really great customer service, especially compared to what I had experienced before at another dealership. Still, I was there for 4 hours, which is a bit long for my taste. But maybe it could not be helped due to the type of work. More

Absolutely great service. I have been going for service at pines Subaru for years. The service is always great. Joe Salerno, and his team of technicians always take care of my I have been going for service at pines Subaru for years. The service is always great. Joe Salerno, and his team of technicians always take care of my car as if it was their car. More