Back

Subaru of Pembroke Pines

Pembroke Pines, FL

4.5
2,006 Reviews
At Subaru of Pembroke Pines, we offer new Subaru cars in Pembroke Pines, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Pembroke Pines. We proudly serve new and used car shoppers from all over the south Florida communities of Kendall, Fort Lauderdale, Miam, and Dade County. For years, our financial staff at Subaru of Pembroke Pines has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Pembroke Pines customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
Contact Dealership

16100 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 2,006 reviews

February 21, 2019

Great Customer Service Joe was great...he kept me informed of the progress and the car was fixed and looked great when I got it back. I was promptly greeted by valet at the More

by BILLVT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Castillo
Feb 25, 2019 -

Subaru of Pembroke Pines responded

We are pleased to hear Joe took great care of you! If you're ever in need of more help, please let us know!

February 21, 2019

Great communication but still a bit too much wait time First time at Pembroke Pines and I was impressed from the start with the welcome and the commitment to communication. Really great customer service, e More

by agnes.grimonpont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
Feb 25, 2019 -

Subaru of Pembroke Pines responded

We're very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Subaru of Pembroke Pines

February 21, 2019

Absolutely great service. I have been going for service at pines Subaru for years. The service is always great. Joe Salerno, and his team of technicians always take care of my More

by MONTANEZ.ALFREDO64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno, and Steve the mechanic.
Feb 25, 2019 -

Subaru of Pembroke Pines responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 21, 2019

Excellence and Fastness Joe Salerno assisted us and he was fabulous. Our car had 2 recalls and both were taken care of at the same time even though we did not have an appoint More

by MARKESA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Hi, we're very happy to hear Joe was able to really provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 21, 2019

It use to be a better place to service my Subaru The service use to be better. In one of the services that was provided to my Outback a while back the car got scratch . The car was taken in and it More

by mpexpresss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Thank you again for taking the time to let us know how we did. We hope to be of service to you again in the future. Best wishes, Subaru of Pembroke Pines

February 20, 2019

Great service but took too long Excellent service but 3 hours was a bit long for an 18k service. I still would recommend this dealer service because i trust them. The waiting area is More

by hootymiami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Thanks for taking the time to leave your honest feedback. If you have any further questions, please give us a call. We're always happy to help!

February 20, 2019

Excellent service Fast service, on point and amazing customer treatment, super clean facility, friendly staff and great mamagers. Parts department blew my kind with all More

by allanmedina81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kahuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Subaru of Pembroke Pines responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2019

Awesome experience!!! Stephen the advisor and Steve the mechanic are awesome. Very professional, they know exactly where the problem is, they are the experts. I would defin More

by PURIARTE74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve (mechanic)
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2019

Service for Impreza Top notch!! Best service and employees...Thanks for the free gas tank and oil change. Small things like that get a long way with customers. More

by Eduardozm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alain Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audwin Lovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven from Service department
Feb 25, 2019 -

Subaru of Pembroke Pines responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2019

Nearly impossible to reach My chief concerns involve the length of time it took for me to reach the service department (more than 25 minutes, plus getting disconnected twice) an More

by FixItPlease
Recommend Dealer
No
Employees Worked With
Joe in Service
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Dear customer: We're sorry we failed to meet your expectations. We would like to learn more so we can address and assist you further. If you could please email us your: 1. Full name 2. Phone number *Or the full name and phone number associated with your vehicle. This is how we can begin our discovery process. Email us at: customer-replyspp@czag.net. You may also contact the Store's Service Department Manager, Chris Vasquez directly at 954-443-2380 or via email at cvazquez@czag.net -We welcome the opportunity to learn from your experience so we can give it the attention and it demands to take the proper corrective measures. Thank you.

...
155
...