Subaru of Pembroke Pines

Took my car for warranty claim The service consultant(Jaime Garcia) was very friendly and helpful to find out what my problem was, but the master technician wasn’t as much, my Subar The service consultant(Jaime Garcia) was very friendly and helpful to find out what my problem was, but the master technician wasn’t as much, my Subaru that only has about 600 had a shutter and vibration when the car is fully warmed up sitting at idle, they didn’t find the problem and the service representivie told me to go on a test drive with the mechanic but when he came in my car he just seemed greatly annoyed and generally pissed that he had to come in the car with me, when I wasn’t even the one who mentioned it, the problem still wasn’t fixed and they said to come back another day, hopefully I don’t get the same rude guy again and someone that actually wants to find out what the problem was, if not I’ll just drive up to coconut creek I guess. They did also replace the right front speaker which was blown but not as much of a concern as the vibration on a brand new vehicle More

Everything went smoothly and as expected. Appointment made and received reminder. I was taken care of as soon as I arrived, young lady very courteous and Jaime Garcia was very thorough and exp Appointment made and received reminder. I was taken care of as soon as I arrived, young lady very courteous and Jaime Garcia was very thorough and explained everything well. More

Great service I always take my car there and work with Stephen. He is excellent and very polite. My car is always returned very clean and the service is rather qu I always take my car there and work with Stephen. He is excellent and very polite. My car is always returned very clean and the service is rather quick. More

Personalized customer Service by Barry Levine & Andres Gomez Buying experience was very pleasurable, thanks to Barry Levine, Andres Gomez and Ron Martin. My only disagreement involves the "extra" $499 license ta Buying experience was very pleasurable, thanks to Barry Levine, Andres Gomez and Ron Martin. My only disagreement involves the "extra" $499 license tag "processing fee". I believe that management should reconsider their pricing structure and eliminate this fee. More

Prompt and precise service for my Outback I had my appointment for the 36000 mile service for 9:15 Am. Excellent customer service all around even the employees that are located in the showroom I had my appointment for the 36000 mile service for 9:15 Am. Excellent customer service all around even the employees that are located in the showroom. My service advisor introduced me to Aldo from sales and gave me a the nuts and bolts of the new Subaru Ascent. Jaime the service advisor is always in a pleasant mood when I go for service and gives me the essential recommendations for what the car needs serviced at the time of the appointment and what could wait for the next service. I extremely advise anyone who has a Subaru to get there service done at this dealer even if you purchased at one of the other dealers in Miami or Palm beach and there services are comparable with all shops ( dealers or Mom and Pop shops). More

Outstanding Great customer service, not just to me but to others at the service center at the same time I was there. Definitely will return in the future. Great customer service, not just to me but to others at the service center at the same time I was there. Definitely will return in the future. More

Excellent Subaru Penbrook pines runs a fair, friendly dealership. In spite of the 5 hrs it took to drive out of the lot after finalizing the deal I was satisfi Subaru Penbrook pines runs a fair, friendly dealership. In spite of the 5 hrs it took to drive out of the lot after finalizing the deal I was satisfied. Allen Medina took very good care of me. I highly recommend him. Kyle Thompson was my first sales contact who offered me a decent deal. More

General I have been with this dealership since 2014. Although I don’t like having to wait for my car to be serviced, it’s always a pleasure to be there as the I have been with this dealership since 2014. Although I don’t like having to wait for my car to be serviced, it’s always a pleasure to be there as the service personnel try to make the time as short as possible. More

BEYOND WORDS Don't waste a minute of your time going anywhere but to this Dealership if you are in the market for a Subaru. I started my sales journey by first vi Don't waste a minute of your time going anywhere but to this Dealership if you are in the market for a Subaru. I started my sales journey by first visiting Bird Road Subaru, as the dealership is only 10 minutes from my home in Miami. No kidding, the two salesman and even the Sales Manager at that dealership did not want to show new cars on their lot as it was raining outside. I left this dealership in frustration to drive 40 minutes in terrible South Florida traffic to visit Subaru on Pembroke Pines. WOW!!! Words can't even begin to describe the professionalism of this Dealership. Within an hour and half, I walked out with a brand new 2019 CrossTrek fully loaded. From my salesman, Mike Kahuk to the Sales Manager, they were friendly, knowledgeable, and guided me to the right car with the right options for my daughter. My only complaint with this Dealership.... is it too far from my house! But there's zero chance I'll ever step foot and go back to Bird Road Subaru... not even for a cup of coffee. More

Always courteous to customer Steven Ross my service adviser it always attentive to my needs. Vehicle service requirements are always suggested but never imposed. Reception area Steven Ross my service adviser it always attentive to my needs. Vehicle service requirements are always suggested but never imposed. Reception area is tastely done and comfortable. Coffee and snacks are always available. Cost of service is very reasonable. Highly recommended. More