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Subaru of Pembroke Pines
Pembroke Pines, FL
2,429 Reviews
At Subaru of Pembroke Pines, we offer new Subaru cars in Pembroke Pines, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Pembroke Pines. We proudly serve new and used car shoppers from all over the south Florida communities of Kendall, Fort Lauderdale, Miam, and Dade County.
For years, our financial staff at Subaru of Pembroke Pines has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Pembroke Pines customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,429 reviews
October 10, 2017
Excellent Dealership I was in the market for a Subaru Forester. I had a friend recommend this dealer. My friend put me in contact with a sales person named Mike Kahuk. Mik I was in the market for a Subaru Forester. I had a friend recommend this dealer. My friend put me in contact with a sales person named Mike Kahuk. Mike went out of his way to locate the vehicle I desired. He had it delivered to the dealership with no extra charge. Installed all my accessories tinted windows to my liking and filled my gas tank all at an excellent price. He managed to get me a fair price for my trade in. You can find a great dealership but it a sales person that can make or break the deal. Subaru of Pembroke Pines is an excellent dealership and Mike Kahuk is a great person and an excellent product specialist. THANK YOU Mike. More
by Goecar
Employees Worked With
September 06, 2017
Racially Profiled and Robbed without a Gun!!!!!!!!!!!!!!!!!! I purchased a car in May. I put an initial $3000 down and then was asked to put down an additional $4800 to sweeten the deal with the bank. I wrote I purchased a car in May. I put an initial $3000 down and then was asked to put down an additional $4800 to sweeten the deal with the bank. I wrote a check for the $4800 which the finance manager Jaime Gaitan said he couldn't find my business on sunbiz so he couldn't except my check. I pulled up sunbiz and showed him and then printed it out. He still refused it, was rude and condescending and said"if you have the money in the bank it shouldn't be a problem to go get it" This was a true statement and wouldn't be an issue if he didn't have the white couple that also bought a car that day $5000 check on his desk.He profiled me and treated me with such disrespect assuming that I didn't have the money because of the color of my skin. Needless to say, I went to the bank of America across the parking lot and got hi $4800 cash! This was the first insult of a long list suffered by this racist and rude dealership. After having the car I called because sometime had passed and I was told to make my first payment to the dealership which I did. Fast forward to August when I got a call saying they could get the car financed and to bring it back. I went to the dealership and said fine just refund the money for the down and the payment and I would be on my way. I was then told by a very very very NASTY Manager Duane Massa that they were charging me $7245 for mileage and use of the car but to be fair he would give me back $3000 on my debit card but they were keeping $4800 and the $503 first months payment. When I strongly objected and stated the fact on how I had interviewed with the bank and called them repeatedly he implied that he was the God of the dealership and I would take it or nothing. After some back and forth he called the police to have me removed. The police came and told them that he would not remove me and that they should refund me my money. The officer was so kind and told me since it was a civil case he couldn't make them do anything but he wrote me a police report and advised me to seek a lawyer and take them to court. That day they were to credit my debit card back $3000 and send me a check for $1400 which to this day I HAVE NOT RECEIVED EITHER. Every time I call to follow up I get the run around. Needless to say now not only am I out of over $8000 I also have legal fees to get back money that is mine. The salesman was wonderful but the Management is the worst I ever encountered. The feeling that you get from being profiled and treated unjustly is a feeling that I would not wish on my enemy , and to get this treatment while spending hard earned money (that was more than a months salary) is a tragedy. I will never buy anything Subaru or from The Zinn Group and neither will my over 2500 associates and followers More
by ROBIN BROOKS
August 22, 2017
Changing the way people think of car salesmen! We're on our second Subaru from Subaru of Pembroke Pines. Both were purchased from Barry. From the honest way in which he discussed the models & fea We're on our second Subaru from Subaru of Pembroke Pines. Both were purchased from Barry. From the honest way in which he discussed the models & features of the cars that we looked at and test drove, to the way in which he treated us throughout the entire process, the bar has been set very high for any other salesman that we will deal with in the future should Barry not be available. For the 4 years we owned the first car (Impreza), anytime that I was in the service lobby while my car was getting routine service, if Barry walked by, he'd spot me, remember my name, my wife's name, and come visit with me. When we lost our Impreza when someone ran a stop sign and hit the Impreza doing approximately 50 mph, we called Barry to let him know that we'd be shopping for another Subaru. His first response was if we were okay. He then had us set up for our visit with the cars that we wanted to test drive and went the extra mile to get us into the Crosstrek that we wanted. Just recently we had an small issue with our Crosstrek over a weekend and to decided to play it safe had it towed to the dealership. It was a Sunday. We sent an email to Barry to let him know about the issue and used the online service request scheduler to let the service department know about the car being brought in. On Monday morning, I got a call from Steven Ross that the car was fixed and ready for pickup even before I had time to call.. When I got to the dealership, Barry spotted me coming in, met me, and took me to where I needed to sign for the car and introduced me to Steven Ross so that I could get my car. As always, great staff, great product, and a great dealership. More
by LuvMyBu!
Employees Worked With
Steven Ross, Barry Levine
July 27, 2017
Leased a WRX Mario, my salesman was great. He was very professional and worked hard to get me the best deal on my lease. I'm very happy with my experience Jaime in Mario, my salesman was great. He was very professional and worked hard to get me the best deal on my lease. I'm very happy with my experience Jaime in finance was also fantastic. He explained everything to me and was able to work out a fantastic deal. More
by Tony
July 05, 2017
Very good experience getting my first subaru. From start to finish manual was attentive and knowledgeable. Switching from a Honda product to a subaru , manual was able give good insight about the From start to finish manual was attentive and knowledgeable. Switching from a Honda product to a subaru , manual was able give good insight about the wrx and made the buying decision smoother. More
by Kenawill.
Employees Worked With
Manual Rodriguez
May 21, 2017
Great Experience We had great experience with Andre Gomez ( Sales). He explained our question regarding Subaru Crosstrek. Good service , they know the product and ver We had great experience with Andre Gomez ( Sales). He explained our question regarding Subaru Crosstrek. Good service , they know the product and very open to offer different options. The Manager Duane Massa was very friendly and professional ****If you want to buy a great car in a nice place go to Pembroke Pines Dealer and contact this staff .. More
by JR
Employees Worked With
Duane Massa
May 15, 2017
Very professional and respectful. My first time there was on 2013 and I was a little skeptical after two bad experiences on 2 different dealers in Miami, I just get my first car there My first time there was on 2013 and I was a little skeptical after two bad experiences on 2 different dealers in Miami, I just get my first car there with not hazel, very easy and smooth and just two weeks ago I back to change my car and again they made all the process very easy, Mr. Padron was the person that help me both time and always was very professional, I really recommend this dealer and also Mr. Padron. More
by Chela61
Employees Worked With
Mario Padron
May 09, 2017
Don't go anywhere else! I first met Barry when we were purchasing our 2013 Subaru Impreza. We live east but after having a HORRIBLE experience at Joey Accardi Subaru (seriou I first met Barry when we were purchasing our 2013 Subaru Impreza. We live east but after having a HORRIBLE experience at Joey Accardi Subaru (seriously - I can not believe Subaru even lets them use the name) we found Barry. He bent over backwards for us, got us exactly what we needed. I just called Barry again today when we found ourselves looking for another Subaru, and three years later he still remembers us! I wouldn't buy from anyone else - this dealer is great, and Barry takes really good care of his customers. More
by MW in S.FL
Employees Worked With
Barry Levine
March 02, 2017
Very Accomodating & Professional While attempting to purchase my Subaru WRX premium on 02/27/2017 I ran into a problem, none relating to the dealership. I had my credit reports blocke While attempting to purchase my Subaru WRX premium on 02/27/2017 I ran into a problem, none relating to the dealership. I had my credit reports blocked for my protection but lifted them so my report could be reviewed by creditor. Well, let me tell you that never happened on day one. I was in the dealer for literally 7 hours arguing with Equifax as to why my report is still showing a 0 as if I just came out of thin air. Later that day, I was sent home with the car courtesy of Edwin Barrantes without financing (he also gave me part of his lunch) but had to return the next day. I really appreciate the trust factor but I wouldn't recommend doing that with 99% of customers. Lol. Anyhow, I returned on 02/28/2017 the following morning with Equifax on the phone with success. My report was finally lifted after arriving, and wow...I am actually a person who didn't appear out of thin air. Ha. The staff was very accommodating (Thomas Jimenez, Alexandre Da Silva, Rudy Font) during the entire process. I only wish they could've found me more discounts. This is the 2nd car within the last 2 years purchased from this Subaru. More
by PJBL
Employees Worked With
Thomas Jimenez, Edwin Barrantes, Alexandre Da Silva, Rudy Font
February 01, 2017
Light change $125 I would not recommend to service your vehicle here. Our rear passenger meter light was out, we requested to change it. So, inspection was $125. Light I would not recommend to service your vehicle here. Our rear passenger meter light was out, we requested to change it. So, inspection was $125. Light bulb $65 ($4 for 2 at Walmart) and $55 for a half hour labor. When I have tried to call the service representative, I got kicked around and forwarded to voice mail... Not surprised by such customer care. If you're a scam artist, you'd better hide! Never again... More
by Happy Subaru Owner
Employees Worked With
