Subaru of Pembroke Pines

Experienced staff and transaction was well managed . Salesman Dirk Perdrix , Insurance (lady) and Jaime Gaitan were very patient and explained everything in detail. From the extended warranty to gap ins Salesman Dirk Perdrix , Insurance (lady) and Jaime Gaitan were very patient and explained everything in detail. From the extended warranty to gap insurance to service procedures, all was explained in detail. More

Mostly great. Ingrid was responsive and easy to work with. Jaime was efficient but he went so fast that he did paperwork for the wrong car. Hassle correcting this Ingrid was responsive and easy to work with. Jaime was efficient but he went so fast that he did paperwork for the wrong car. Hassle correcting this error requiring Ingrid to come to the house to redo the paperwork and took my time to correct things with my insurance company. Still do not have a temporary registration for the car with the correct VIN. Hope I don't get stopped and have to explain. More

This dealership, and Mike Kahuk, specifically, made this car buying process so enjoyable! In 30 years of buying cars, I have never enjoyed/ could barely tolerate the process! Mr. Kahuk, and the whole staff, car buying process so enjoyable! In 30 years of buying cars, I have never enjoyed/ could barely tolerate the process! Mr. Kahuk, and the whole staff, were professional, friendly, respectful, accurate, helpful, true to their word (and numbers!) in every way! It felt like doing business with family! More

Poor and inaccurate service Brought car to get remote lock fixed for the second time. Told there was water damage, when on previous visit no one told me about that, seems made up Brought car to get remote lock fixed for the second time. Told there was water damage, when on previous visit no one told me about that, seems made up. Told there TPM light indicator was on after the fix and there was nothing they could do, when I get on the car, the TPM light indicator was actually off, what ?? Asked about tire replacement, no one got back to me on that. I surrender the vehicle for service at 10 am with appointment and was given back the vehicle at 3.30 pm, 5 hours for a module replacement. More

Extraordinary Buying Experience I was not sure what car I wanted to buy as I've a Honda for 16 years, but I wanted to test drive a Subaru before making a decision because of it's ama I was not sure what car I wanted to buy as I've a Honda for 16 years, but I wanted to test drive a Subaru before making a decision because of it's amazing reputation and safety features. First, I was speaking with Julio via internet and made the appointment with him; he was GREAT! Then Tony D stepped in - extraordinary! We worked out the numbers on the Legacy Premium and Legacy but ended up buying the Sport. Tony knew I was not going to be happy with Premium. Again, EXTRAORDINARY!! Jaime had all the numbers with the different options for warranties ready for us to make an informed decision. After that, the paperwork and signing was super fast. Tony had the car ready and took the time to show me the options I needed to know. Thanks to everyone! More

Extraordinary experience. Very satisfied. I encountered different people but Tony truly knew what he was delivering. I enjoyed the time dedicated and the knowledge of the product. different people but Tony truly knew what he was delivering. I enjoyed the time dedicated and the knowledge of the product. More

Quick and Easy I was in and out in about an hour. They had to to fix the rear hatch button that came dislodged. It was still under warranty. I was in and out in about an hour. They had to to fix the rear hatch button that came dislodged. It was still under warranty. More

Absolutely Fantastic Service Staff. Spent little to no time at all from resolving issues or installing parts! Very respectful and hospitable, always a good experience! time at all from resolving issues or installing parts! Very respectful and hospitable, always a good experience! More

Quick Service Both of my services were done much quicker than they had originally quoted me, which was a pleasant surprise since I had to wait at the dealership. Both of my services were done much quicker than they had originally quoted me, which was a pleasant surprise since I had to wait at the dealership. More

Everything could not have been handled any better. Considering the circumstances I was very comfortable on every level. The estimated wait time was right on. Considering the circumstances I was very comfortable on every level. The estimated wait time was right on. More