Subaru of Pembroke Pines

Awesome Customer Service and Sales Reps First time at this dealer was a great experience. Met my salesperson on-line and did most of the work before I went into the dealership. Great respec First time at this dealer was a great experience. Met my salesperson on-line and did most of the work before I went into the dealership. Great respect for what was going on with the pandemic, and it made me feel totally safe. One visit to test drive vehicle and another t sign and drive away. Super easy. My salesman, Allan Medina was polite, easygoing and made me feel totally confident and at ease during the pandemic. More

Ridel Linares was excellent and knowledgeable about the Impreza Sport vehicle I purchased. Throughout the entire paperwork signing, customer service was at the forefront, loving Subaru! Impreza Sport vehicle I purchased. Throughout the entire paperwork signing, customer service was at the forefront, loving Subaru! More

Vehicle Alarms Flashing in Dashboard Service advisor provided updates of the troubleshooting status / progress as appropriate. Overall duration of service work was elongated due to Covid Service advisor provided updates of the troubleshooting status / progress as appropriate. Overall duration of service work was elongated due to Covid impact, but otherwise happy with the experience. More

Sales and service was awesome they took there time with us and no pressure thanks for jumping in Don I appreciate all you did.. Thank yup Aldo I love my new Crosstrek us and no pressure thanks for jumping in Don I appreciate all you did.. Thank yup Aldo I love my new Crosstrek More

I've decided to move on This place is a joke, I have dealt with you with my now 2-1/2 year old 2017 Subaru Forester. Love my vehicle, Unfortunately I don't believe your servi This place is a joke, I have dealt with you with my now 2-1/2 year old 2017 Subaru Forester. Love my vehicle, Unfortunately I don't believe your service team deserves any more of my patience. Done with the stories I am told in service. 3 hours turn into 6 hours. 15 minutes stuck in car wash turns into an hour and the vehicle comes out without going thru the wash. I could go on, but you are not worth my time. I've already wasted too much of my time on you all. Will be pursuing another dealership More

Oil change I had a 10 AM appointment for an oil change. Joseph told me upon arrival that my car would be ready by 11 to 11:30. He offered me a 10% discount witho I had a 10 AM appointment for an oil change. Joseph told me upon arrival that my car would be ready by 11 to 11:30. He offered me a 10% discount without my having to show him my coupon. However, I didn't receive the car back until 12:30, without any updating from Subaru about the delay. If I had been given the reason for the delay it would have been nice but I was left without any information. This was my first service appointment with the dealership (6 months after purchase). More

Great experience. Honest and professional staff. Toni was very helpful and respectful during the whole process. The sales manager was great and went out of his way to give me a fair deal. very helpful and respectful during the whole process. The sales manager was great and went out of his way to give me a fair deal. More

Excellent service and customer care. My salesman, Jorge Tocuyo, is always available to answer any questions and/or help me with any needs I may have. Your dealership is awesome!! Definitely will recommend. Tocuyo, is always available to answer any questions and/or help me with any needs I may have. Your dealership is awesome!! Definitely will recommend. More

Service My car was serviced quickly and it was handled professionally. I enjoy going there to get what I need. I also enjoy the hamburgers and hotdogs outside My car was serviced quickly and it was handled professionally. I enjoy going there to get what I need. I also enjoy the hamburgers and hotdogs outside. More

standard service visit I love my Subaru dealership  I think they are just overtaxed right now. Even though I made an appt, there was no one to give me a ride back home so I I love my Subaru dealership  I think they are just overtaxed right now. Even though I made an appt, there was no one to give me a ride back home so I waited for three hours. They were out of bottled water and the coffee was not refreshed until we were leaving. More