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Subaru of Port Richey - Service Center
Port Richey, FL
2,376 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,376 Reviews of Subaru of Port Richey - Service Center
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September 11, 2021
Service went as planned. All was good. Everyone was pleasant and I was very pleased and I would recommend my friends to have them bring their cars to your shop pleasant and I was very pleased and I would recommend my friends to have them bring their cars to your shop More
by decline
Verified CustomerEmployees Worked With
Everyone is always friendly
September 09, 2021
I took my wrx to Subaru of port Richey 3 times this year. Once to fix the random signals and warnings such as:check engine, tire pressure and others. No other dealership could figure out why it is displaying Once to fix the random signals and warnings such as:check engine, tire pressure and others. No other dealership could figure out why it is displaying such warnings when there is no problem with the engine. Well,the Subaru of port Richey (west coast, Florida ) did find the culprit and it was the water leak hardly noticeable. Problem fixed. Thank you all. Then a second time i went for the overall check up of my car before it reached the 50000miles and still under warranty. Well they did a beautiful job, beyond my expectations and hardly cost me any money. Thank you Brian and Joe, thank you the staff of subaru of port Richey . The 3D time is to change my tires. Joe took his time and find me the best tires , very reasonable price and warranties and checked my car all over again . Joe, Brian and all the staff, I really thank you. Your dealership is the best place.never again I will waste my time or money in other places. More
by Sidghezzar
Employees Worked With
September 08, 2021
The last time I went here I was hassled by the parts department about returning a part that I no longer needed. I was originally told I would have to eat the cost of the part ($140) because it’s “too mu department about returning a part that I no longer needed. I was originally told I would have to eat the cost of the part ($140) because it’s “too much of a hassle to send the emails back and forth for restock.” Quite frankly, I don’t care if it’s a hassle or not to send a part back, that a customer no longer needs, only because it’s not an item that doesn’t sell often and you don’t want to stock it in your inventory. Whether you want to stock it or not, that’s really not my problem. After the parts/service manager agreed send the part back to the warehouse after I pay a restocking fee, he told me that next time he will implement a no-refund policy. That’s totally ridiculous, it’s not like I’m trying to return a used part, it was brand new still in the box. Get a grip More
by Keenen
Employees Worked With
Eric
September 07, 2021
I had asked for an evaluation of my car’s trade in value while my car was being serviced. Because I was in conversation with a sales person, service chose not to tell me my car was ready 2 hours for an oil while my car was being serviced. Because I was in conversation with a sales person, service chose not to tell me my car was ready 2 hours for an oil change). I found my car and left highly annoyed. A few weeks later I called and asked to have Jerry, the sales person, call me. He did not so I purchased my new Forester at Reeves. More
by hazlewoodgay
Employees Worked With
Breezy Foster 0 stars, Jerry Bradford
September 07, 2021
Nice waiting area, friendly staff, clean, new facilities. I like the waiting area, there are comfortable seats and large spaces with big TV and coffee maker. I like the waiting area, there are comfortable seats and large spaces with big TV and coffee maker. More
by elizeteweatherford
Employees Worked With
Tony, joe, Tony Stout
September 05, 2021
This dealership is the best I have ever taken my vehicle for servicing. Spenser was a wonderful representative. He took care of all my needs. for servicing. Spenser was a wonderful representative. He took care of all my needs. More
by carola.fla
Employees Worked With
Spenser was my main contact.He was excellent!
September 03, 2021
Very friendly, professional, efficient and great service from Merlyn. Clean and stocked restrooms, and snack area. My car worked great after a faulty part was replaced quickly. from Merlyn. Clean and stocked restrooms, and snack area. My car worked great after a faulty part was replaced quickly. More
by kitamomm
Employees Worked With
Merlyn
September 03, 2021
We have purchased two Subarus from this Subaru dealer. Both experiences were excellent. The first was a used 2010 forester that we traded in Last year on a 2019 outback. The amenities in the waiting room Both experiences were excellent. The first was a used 2010 forester that we traded in Last year on a 2019 outback. The amenities in the waiting room are great and comfortable. The staff is very courteous and accommodating. We love Subaru More
by CHASALZ
Employees Worked With
Frank Servivio Kurt DiGarmo
September 03, 2021
Great place, service was fantastic, even the waiting area was beautiful, outstanding people ,service and experience. Would highly recommend for service and or sales as well was beautiful, outstanding people ,service and experience. Would highly recommend for service and or sales as well More
by Mekanicnine
September 02, 2021
Moved from NH and Lokey took over servicing my car. Always explained issues so that I could understand and gave me options. Felt they were very fair. Always explained issues so that I could understand and gave me options. Felt they were very fair. More
by mmolleur
Employees Worked With
Service
