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Subaru of Port Richey - Service Center

Port Richey, FL

4.5
2,376 Reviews

2,376 Reviews of Subaru of Port Richey - Service Center

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June 04, 2021

Was a drive-in for an oil change. Was taken care of before I could even get out of my. Very happy with the service and the manager Merlyn Melendez. More

by BJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merlyn Melendez
Jun 06, 2021 -

Subaru of Port Richey responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2021

I was in for an oil change and tire rotation. The service advisor was very professional. The technician was very efficient. I was in and out in less than an hour More

by KEVIN0045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Spencer
Jun 06, 2021 -

Subaru of Port Richey responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about the services you received and thank you again for choosing Subaru of Port Richey!

June 04, 2021

The staff in service center were professional. They let me know of problems I didn't know existed then made aspirate repairs. I am 100% happy with the dealership. Thanks to all staff and service tech's. More

by 2EXTREME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Koenn, Nicholas Niles
Jun 06, 2021 -

Subaru of Port Richey responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Subaru of Port Richey!

June 04, 2021

I have alway had great service from Lokey Subaru have used their service department since owning 3 Different Outback’s starting in 2014 with 1st Outback More

by diverdutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Subaru of Port Richey responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2021

I am having issues with my 2021. 3 times either I’ve called or been in and they blew off the concern. Even my traction control light was on and they said they’ve never seen the issue before. I wish I co More

by airics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know names
June 03, 2021

My car is just over one year old so I’ve only had routine maintenance. All of the oil changes have been fine but it took two trips to get the proper windshield wipers installed and now I’m going back for a s More

by sanannnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept. (I did buy the car at this dealership and the sales process was fine.)
Jun 05, 2021 -

Subaru of Port Richey responded

Hello Sanannnan, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2021

I like that the service department was not so pushy on selling me on more parts. I am not sure if the quality since it was just an oil chance. More

by JPNETTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Jun 05, 2021 -

Subaru of Port Richey responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 02, 2021

Needs better management.This dealership isn't one I would recommend if a friend wanted to purchase a Subaru. Management in sales is lacking or something. More

by Terena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
Jun 05, 2021 -

Subaru of Port Richey responded

Hello Terena, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please reach out to us at (727) 862-9044 to speak to our manager directly. Take care.

June 01, 2021

Reason for four stars is that I make an appointment to have paint touch up and paint person is only there one day and they did not tell me that when I scheduled.. I drive two hours to get to that dealers More

by jjohnson788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Subaru of Port Richey responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Port Richey!

June 01, 2021

I was very satisfied with the dealership very friendly service the only problem I had was I had a coupon for a car wash and vacuum and they didn’t vacuum my car. More

by anne.sikora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 03, 2021 -

Subaru of Port Richey responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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