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Subaru of Port Richey - Service Center

Port Richey, FL

4.5
2,376 Reviews

2,376 Reviews of Subaru of Port Richey - Service Center

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December 26, 2019

Truck service I would highly recommend this place to everybody, fast ,professional,keeps you completely updated on your vehicle including any recalls and the most i More

by STEVEGARRISON41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Cross
Dec 27, 2019 -

Subaru of Port Richey responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here to have earned it. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 22, 2019

6 month service Good service when you make a appointment But the express oil change is anything but 2 hour minimum should do away with this service or have one bay More

by carjoec1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt DeGarmo, Gregg Meyer
Dec 23, 2019 -

Subaru of Port Richey responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional questions, we will be more than happy to assist you! Safe travels!

December 19, 2019

Great Staff! This is a great team. I also love how they are bettering the experience by updating the showroom. They even took the time to get customers snacks and More

by Sydney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Subaru of Port Richey responded

Sydney, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to see you soon!

December 18, 2019

Service dissatisfaction Brought car in because key sticking in the ignition. Was told vehicle under warranty. Came back and told me not under warranty would cost over $300 to More

by oldsmarnana
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Dont remember
Jan 02, 2020 -

Subaru of Port Richey responded

We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out at (727) 862-9044 and we will do our best to make this better. We hope to hear from you soon.

December 18, 2019

Service on vehicle Brought my car in for an oil change and 25,000 mile service. As always, the service department was attentive, friendly and on top of things. They info More

by mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Newell, Tony Stout
Dec 19, 2019 -

Subaru of Port Richey responded

Mickey, thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving our dealership! Safe travels!

December 14, 2019

GREAT SERVICE The service department is amazing. They are professional and friendly. The go the extra mile...washing the car with the service is great. Would hig More

by jarmac57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Meyer
Dec 16, 2019 -

Subaru of Port Richey responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

December 12, 2019

I drive over an hour for this place!! I like the service so much that I drive from Ellenton to have my service done! Great service dept! They are always prompt and efficient with the custo More

by PAULA.TRIPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Meyer
Dec 12, 2019 -

Subaru of Port Richey responded

Thank you so much for your feedback! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 11, 2019

Excellent Always great service. Was reminded of my appointment. The waiting room is comfortable. Love my Outback! I have told my friends and family to see you g More

by niventorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Stout
Dec 12, 2019 -

Subaru of Port Richey responded

Hello, we really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2019

Efficient and friendly I was very pleased with my service. They were able to change the oil, align my tires and fix a hole in my tire in under an hour and a half with a wai More

by KPLISKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Bie, Gregg Meyer, Garrett France
Dec 11, 2019 -

Subaru of Port Richey responded

Tdietz57, we are so happy to read such a great review about Ciocca Subaru! We're so glad we could help you make the switch to a Subaru with ease! We hope to see you soon!

December 06, 2019

Scammers Accused me of scamming. Then told me I needed to pay them 100 extra dollars after I had already paid, signed my papers, drove off and then a week late More

by nhajaistron1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony , Philip Barker
Dec 22, 2019 -

Subaru of Port Richey responded

We are so disappointed to learn of this situation you have described. Please reach out to us at (727) 862-9044 and we will work with you personally in rectifying the issues you experienced.

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