Subaru of Port Richey - Service Center

Very friendly, but problem not resolved I have told service that my GPS navigation system does not work properly with voice commands each time I have brought the 2017 Outback in for service. I have told service that my GPS navigation system does not work properly with voice commands each time I have brought the 2017 Outback in for service. Each time they told me it did work. I am speaking clearly and it will not understand me when I “Go to Navigation.” My last visit they updated software but it still doesn’t work. I will not mention names but two of your employees have told me to use Google maps on my cell phone because Subaru navigation system is too troublesome. This occurred over the course of 3-4 service visits. I am frustrated and feel you are just trying to wait out my warranty. Please don’t tell me I’m not using it correctly because my husbands car understands me perfectly, plus it is just negating my complaint. More

Fast and effective. The service managers work hard to make sure maintenance or repairs are finished effectively and as quickly as needed by the customer. I'm happy to sa The service managers work hard to make sure maintenance or repairs are finished effectively and as quickly as needed by the customer. I'm happy to say I will be a repeat customer. More

Great Service The staff were all very friendly , efficient and helpful. The service performed on my car done in an excellent manner. I had a top notch experience. The staff were all very friendly , efficient and helpful. The service performed on my car done in an excellent manner. I had a top notch experience. More

I received prompt, satisfactory service. I went in for a regular periodic service. I had a broken tail light cover ( I don't know how it happened, perhaps it was hit by a shopping cart.) Wh I went in for a regular periodic service. I had a broken tail light cover ( I don't know how it happened, perhaps it was hit by a shopping cart.) While I was in the waiting area Mr. Berardo came in and told me that they had a cover in stock and gave me the price to which I agreed. So in addition to the ordinary service, I had the broken tail light cover replaced. More

Will Mihuc Great service experience. On time quality work. Confidence in their ability to provide accurate estimates, do what they they would do in a timely mann Great service experience. On time quality work. Confidence in their ability to provide accurate estimates, do what they they would do in a timely manner. More

30K mile service Anthony Berardo and his team provided outstanding service.  He walked me through the components and pricing for the 30K service and made sure I was co Anthony Berardo and his team provided outstanding service.  He walked me through the components and pricing for the 30K service and made sure I was comfortable with it. The also finished ahead of schedule. The Subaru Port Richey service team far exceeded my expectations. Thank you Anthony and the service deaprtment. Subatu Port Richey is the best! More

Good fast service The good fast service is nice but I would of rathered waited a couple more minutes and have them.take the time to put splash guard and all the clips The good fast service is nice but I would of rathered waited a couple more minutes and have them.take the time to put splash guard and all the clips back in. Brand new Crosstrek for first oil change at 5300 miles but now missing one complete clip and another was falling out but I was able to save it. It's not major but I would expect the dealer to return car 100%. More

Very Helpful Your team was very pleasant and willing to go the extra mile. My one complaint is with the tailgate that will not open from the dashboard or the remot Your team was very pleasant and willing to go the extra mile. My one complaint is with the tailgate that will not open from the dashboard or the remote. More