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Subaru of Port Richey - Service Center

Port Richey, FL

4.5
2,374 Reviews

2,374 Reviews of Subaru of Port Richey - Service Center

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December 04, 2018

Pay attention to what you're doing Car return greasy on hood an grill tires not rotated after being told they were rotated Sometimes good sometimes bad pay attention to what's on the ti More

by f22turbo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Cross, Wes Wanamaker
December 03, 2018

Tire leaking air I was taken care of with out an appt. Friendly, fast & efficient service. I have always received courteous service and attitude from all of Lokeys ass More

by LINDADAMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Meyer, Adam Gutwein, Garrett France
Dec 05, 2018 -

Subaru of Port Richey responded

Hi, thank you so much for your positive comments about Subaru of Port Richey! We hope to be of service to you again in the future. Best wishes, Subaru of Port Richey

December 01, 2018

Great customer service Would of given 5 stars but for the amount of time I had to wait for my part to come in. No reason to wait almost two months. More

by RAHOFMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mendoza, Gregg Meyer
Dec 04, 2018 -

Subaru of Port Richey responded

Thank you for taking the time to leave your honest feedback. If you have any further questions, please give us a call. We're always happy to help!

November 30, 2018

Outstanding service Had the problem fixed in 15 minutes and no more problem. Wished I had brought the vehicle in before I did instead of "living with" it. Great staff More

by rando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Meyer, Tony Stout
Dec 04, 2018 -

Subaru of Port Richey responded

We're glad to hear that everything was completed to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2018

Completing the sale We recently bought a new Subaru Ascent. The dealer had to order one accessory and install it on the vehicle to complete the sale. It was ordered, re More

by tjg007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Subaru of Port Richey responded

Thank you for taking the time to let us know how we did! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2018

Efficient and friendly They made me as comfortable as possible waiting for my service. Everyone one pleasant. The service guy was very thorough and patiently answered all my More

by chuard707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Meyer
Dec 04, 2018 -

Subaru of Port Richey responded

Thank you for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2018

Very kind, nice waiting area. Techs were very helpful and people at service desk were extremely nice. Communication was an A+, didn't try to rip me off or anything. More

by Kylemathewcolvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Meyer
Dec 03, 2018 -

Subaru of Port Richey responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru of Port Richey! If you're ever in need of more help, please let us know!

November 29, 2018

Bad service Tires rotated, didn't tighten lug nuts.. Tires almost fell off. Wouldn't help me to get lost lug nuts. Should have given me a rental car to fix mine. More

by ALFRED12R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Skelton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Meyer, Adam Gutwein
Dec 14, 2018 -

Subaru of Port Richey responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (727) 862-9044 to discuss this further.

November 27, 2018

Great people They where great with us by letting us take the car out for a test drive. Making us feel welcome there show room with coffee and donuts nice to feel More

by gbud735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Stout
Nov 29, 2018 -

Subaru of Port Richey responded

Thank you for taking the time to let us know how we did! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2018

Efficient Had a replacement radio installed after mine stopped working. Also ordered a new fob. It came in quickly and I went back and had it programmed. More

by tammy.hanlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Meyer
Nov 30, 2018 -

Subaru of Port Richey responded

Thank you for taking the time to let us know how we did! If you have any further questions, please give us a call. We're always happy to help!

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