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Subaru of Port Richey - Service Center

Port Richey, FL

4.5
2,376 Reviews

2,376 Reviews of Subaru of Port Richey - Service Center

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July 13, 2018

Poor service Service never contact to you to inform about your vihecal. You have to be calling them to know what wrong with your car and when you do they put you i More

by PFMORALES123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Skelton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Subaru of Port Richey responded

Hello, thank you for taking the time to leave us this detailed feedback. Our team works very hard to ensure all our clients are satisfied with the level of service we provide, but it sounds like we may have let you down. We'd like the opportunity to turn your experience around. Please reach out to us at (727) 862-9044 at your earliest convenience to discuss how we can turn this experience into a positive one.

July 13, 2018

Worse service ever They broke my oil pan of my car on top of that they never preform the service they we’re supposed to do and I paid for More

by pandamendez99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember their names
Aug 01, 2018 -

Subaru of Port Richey responded

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. Please reach out to us directly at (727) 862-9044 when you have a chance. Thank you, and we look forward to hearing from you.

July 12, 2018

Always friendly and willing to help I've always had a pleasant experience with the service center. The guys ask if I have any issues with every visit, just to ensure my vehicle is runnin More

by WendyfromPhilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Meyer, Mark Belviso
Aug 01, 2018 -

Subaru of Port Richey responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

July 12, 2018

Steven Gentgen review I always have a good experience at this dealership. They are knowledgeable courteous friendly and quick. The sales experience was good no pressure and More

by SGENTGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Meyer
Aug 01, 2018 -

Subaru of Port Richey responded

Hello, we are so happy to read such a great review about Subaru of Port Richey! If you have any further questions, please don't hesitate to reach out! We look forward to your next visit! Take care!

July 12, 2018

Fabulous Subaru service! They really care! Subaru Service is superb! That is why I buy a new Subaru evety yesr! I recommended Several of my friends to but an outback which they did! More

by SYSDATA.ALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Wanamaker, Gregg Meyer, Tony Stout
Aug 01, 2018 -

Subaru of Port Richey responded

Hello, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. If you're ever in need of more help, please let us know! Take care!

July 12, 2018

Great services! I've been with Subaru for 4 years and each time I go to get services done they've always been very helpful! I recommend this dealer for everything rel More

by Chan18299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Meyer
Aug 01, 2018 -

Subaru of Port Richey responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 11, 2018

Fantastic service I bought my car here. Every service appointment has been a joy... I do the required oil changes, etc. Everytime the service team has been courteous, More

by ETQULTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter
Aug 01, 2018 -

Subaru of Port Richey responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

July 11, 2018

All good but ONE factor They took me in 3 hours before my scheduled time to accommodate me having another appointment later that day. However, they did my car rather quickly More

by GTCOOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Pentny, Gregg Meyer
Aug 01, 2018 -

Subaru of Port Richey responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Port Richey. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 10, 2018

Excellent and very timely service. Excellent customer service starting with Brian. He identified additional work that was needed and explained why it was needed. Work completed in a t More

by CWOLFE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Subaru of Port Richey responded

Hello, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 09, 2018

Great and thorough Service My praise for Walter service associate. He needs great customer service took care of all my needs and questions. He will be my go to person in service More

by frocksy27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter
Aug 01, 2018 -

Subaru of Port Richey responded

Hello, thank you for your kind words and this wonderful review! We're glad to hear our service team delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

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